Account Manager

Job Description

Operating as the lead point of contact for any and all matters specific to your accounts

Building and maintaining strong, long-lasting customer relationships

Overseeing customer account management, including negotiating contracts and

agreements to maximize profit

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and

executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs

and objectives

Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders

Minimum Requirements

Grade 12

2years experience of operating as the lead point of contact

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with CRM software (e.g.

Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)