Duty Manager

Duties :

Ensuring Guest Experience and Satisfaction

Staff Supervision and Coordination

Operational Oversight

Emergency and Incident Management

Administration and Reporting

Financial Awareness

Upholding Standards and Branding

Handle VIP arrivals, special requests, and guest feedback.

Maintain a visible presence in public areas to engage with guests.

Requirements : Grade 12

Hospitality or Food Services related Diploma

At least 3 years in a similar position applied for in 4

• hotel

Micros Pos system, Microsoft Office, Opera, Basic Computer Workings

Conflict Resolution Skills

Listening Skills

Self Motivation

Time Management

Must be prepared to work shifts, overtime and work on weekends and public holidays

Valid drivers licence

Fluent and Confident Communication in English both written and spoken