Senior Business Analyst Bpa

What you will be doing

• Lead and manage complex business analysis efforts, determine business system requirements, and identify alternatives / areas of improvements.
• Facilitate workshops, playback sessions, and stakeholder engagements to elicit and identify business and system requirements, refine process understanding and validate solutions.
• Define, document, and conduct end-to-end process analysis and design using BPMN and UML tools ensuring alignment between business objectives, system capabilities, and user experience.
• Translate business requirements to a level of detail appropriate for implementation using user journeys, user stories with acceptance criteria, process diagrams, data models, business rules, and mock-ups.
• Collaborate with architects to define service boundaries, integration touchpoints, and automation opportunities.
• Partner with technical designers to provide input into the design and functional discussions.
• Partner with QA and solution teams to ensure test coverage across business scenarios and process paths.
• Analyse, identify and document business requirements to address process or system constraints and proactively propose sustainable solutions to recurring issues.
• Analyse system trends and proactively propose sustainable solutions.
• Support and enable training, change management, and user adoption strategies.
• Ensure effective and consistent service delivery and support to both internal and external clients in line with the company values.
• Contribute to continuous improvement of BA methodologies, templates, and modelling standards.
• Produce key deliverables such as process maps, business cases, test scenarios, and stakeholder communications.

What we are looking for

Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.

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