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Quality Analyst

Quality Analyst

Oneplan Underwriting Managers LtdZA
30+ days ago
Job description

Job title : Quality Analyst

Job Location : Gauteng, Deadline : July 13, 2025 Quick Recommended Links

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Analyzes Statistical Data

  • Analyzes statistical data related to production processes and product quality. This involves interpreting data from various sources to identify trends, variances, and areas of improvement.
  • Perform Quality Assurance Audits

  • Conducting regular quality assurance audits is a key responsibility. This involves evaluating various stages of production, processes, and final outputs to ensure they meet predefined quality standards
  • Quality Standards Development

  • Developing, reviewing, and updating quality standards is critical. A QA works to establish clear benchmarks for quality that are aligned with customer expectations and industry norms.
  • Brainstorming Testing Processes

  • Creativity in developing and refining testing processes is vital. This includes designing tests that assess product or service quality, efficiency, and performance.
  • Data Monitoring and Reporting

  • Data regarding product quality and process efficiency must be continuously monitored. Reporting these findings to relevant stakeholders helps make informed decisions about improvements and corrections.
  • Ensures User Expectations are Met

  • Ensuring that the end product or service meets or exceeds user expectations. This involves understanding customer needs and ensuring the quality benchmarks align with those needs.
  • Improving Products

  • QA analysts work towards continuous improvement of products. Identifying shortcomings and potential enhancements contributes to product development and refinement.
  • Make Recommendations for Repairing Defects

  • QA also recommends solutions to rectify them, ensuring they are addressed promptly and efficiently.
  • Create and Maintain Test Documentation

  • Proper documentation of test plans, procedures, results, and improvement recommendations is crucial for tracking progress and ensuring accountability.
  • Regulatory Compliance

  • Ensuring that products and processes comply with local, national, and international regulatory requirements is a key responsibility. This involves staying updated on relevant regulations and implementing necessary changes.
  • Requirements

  • Bachelor’s degree in quality management, Business Administration, Engineering, etc. or equivalent professional experience.
  • 3-5 years of experience in a quality assurance role, preferably within the Insurance industry or financial sector.
  • Good knowledge of the Consumer act and Popi act
  • Familiarity with quality standards and regulations relevant to the Insurance industry or financial sector.
  • Experience with quality assurance software and tools is a plus
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