IT Support Technician121talent Pty • Durban, KwaZulu-Natal, South Africa
IT Support Technician
121talent Pty • Durban, KwaZulu-Natal, South Africa
30+ days ago
Job descriptionProvide first and second-line support to users onsite and remotely Set up new users and email accounts (Office 365 / Outlook) Troubleshoot and repair hardware and software issues Diagnose and resolve issues with desktops laptops printers and mobile devices Perform software testing and updates on Windows 10 / 11 environments Handle Office 365 administration and user management Perform basic management on FreePBX systems Add and remove users in Active Directory Manage and resolve IT support tickets within SLA timeframes Deploy maintain and troubleshoot Microsoft products and services : Windows 10 Windows Server Office 365 Microsoft Server SharePoint setup and basic maintenance Install configure and support local and wide area networks (LAN / WAN) including : Wireless Access Points VPNs and open network connections Provide hardware support and troubleshooting for computers servers and networking equipment Administer Microsoft infrastructure services (AD DNS DHCP File / Print servers RAS NPS) Basic understanding of TCP / IP networking principles Customer-focused with good communication skills Strong troubleshooting and problem-solving abilities Willingness to learn and adapt to new technologies Ability to prioritize and manage multiple tasks effectively
Coactivate is looking for an enthusiastic and motivated individual who has professional manners and excellent problem-solving skills to fill the role of IT Support Technician.
Minimum Requirements :
- Grade 12 / Matric
- A and N certifications (or equivalent)
- Minimum of 2 years experience in a similar role
- Valid drivers license and reliable transport
- Ability to work independently within a team and under pressure
- Good understanding of desktop and laptop support printers and peripherals
- Knowledge of IP phones / VoIP systems
Key Responsibilities :
Attributes Were Looking For :
If you feel you meet the above criteria please send a motivational letter along with your CV to to apply.
Required Experience :
IC
Key Skills
Change Management,API,ABAP,Facility Management,Games,Claims
Employment Type : Full-Time
Experience : years
Vacancy : 1
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