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Senior Manager - Strategy and Capability.Group Consumer

Senior Manager - Strategy and Capability.Group Consumer

MTNRoodepoort, ZA
28 days ago
Job description

Job title : Senior Manager - Strategy and Capability.Group Consumer

Job Location : Gauteng, Roodepoort Deadline : July 17, 2025 Quick Recommended Links

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Responsibilities

Sales Strategy Development and Alignment

  • Lead the design and continuous refinement of the Group sales strategy, ensuring alignment with overall business objectives and market dynamics across OpCos.
  • Proactively monitor and analyse market trends, competitive challenges, and technological advancements across our footprint and globally to identify potential opportunities and threats
  • Work closely with Group Commercial, Marketing, and Technology teams to translate commercial strategy into executable sales plans for different markets.
  • Benchmark and analyse best-in-class global and regional sales practices to inform strategy design.
  • Translate the Group Strategy into a clear and actionable roadmap with defined KPIs and milestones for in-country execution
  • Ability to use data analytics tools to inform sales strategy, segment targeting, and performance interventions.

    • OpCo Engagement and Support

  • Act as the Group liaison for sales capability development and performance optimization across all OpCos.
  • Coordinate structured engagements with OpCo sales leaders to assess execution gaps and support local strategy refinement.
  • Drive implementation of localization of group strategies to reflect customer, competitive and regulatory nuances of each market.

    • Capability Development and Enhancement

  • Design and deploy group-wide sales capability playbooks and frameworks including tools, processes, and performance standards.
  • Oversee the rollout of digital sales platforms, CRM tools, and automation initiatives to drive frontline productivity and customer engagement.
  • Act as a central point of expertise, developing and disseminating group-wide best practices, frameworks and key capabilities across all Opcos.

    • Sales Transformation and Innovation

  • Drive transformation initiatives to modernize the sales function, including migration to omnichannel models and integration of digital sales capabilities.
  • Pilot innovative sales models tailored to underserved, hyper-competitive and high-growth customer segments.
  • Collaborate with technology and product teams to enable the commercialization of new services and offerings.

    • Governance, Compliance and Stakeholder Engagement

  • Ensure all sales-related activities comply with group policies, local regulations, and ethical standards.
  • Lead the development of standardized sales operating procedures, KPIs, and incentive structures across the Group.
  • Present strategy updates and performance reviews to Group Executives, Committees and Senior management as required.
  • Build strong collaborative relationships with Group and OpCo-level functions including Marketing, Finance, Technology, Customer Experience, and HR.

    • Qualifications

    Education :

  • 4 year Bachelor’s Degree in Business, Marketing, Economics, or a related field (Essential)
  • Master’s Degree in Business Administration (MBA) or equivalent postgraduate qualification (Preferred)
  • Relevant certifications in Strategy, Sales Leadership, or Digital Transformation (Advantageous)

    • Experience :

  • Minimum of 8 -10 years’ experience in commercial strategy, sales transformation, or business development, preferably within a multinational or telecoms / FMCG, with at least 5 years in a strategic or sales leadership role.
  • Proven track record in developing and implementing commercial and go-to-market strategies, sales transformation and channel management (retail, distribution, digital), across multiple markets
  • Familiarity with data-driven sales performance management, KPI frameworks, commercial reporting tools and dashboards
  • In-depth understanding of consumer and business behaviour in Sub-Saharan Africa, including mobile money, prepaid models, data adoption and digital inclusion
  • Demonstrated success in capability development, sales enablement, and performance optimization
  • Experience working across cross-functional teams including Marketing, Technology, and Finance
  • Strong understanding of digital sales platforms, CRM systems, and sales automation tools
  • Exposure to working in emerging markets and multicultural environments

    • Competencies :

  • Strategic Thinking : Ability to design and translate high-level commercial strategies into actionable plans
  • Commercial Acumen : Strong grasp of sales and marketing dynamics, revenue levers, and competitive positioning
  • Analytical Skills : High proficiency in market analysis, benchmarking, and performance evaluation
  • Collaboration & Influence : Skilled in engaging and aligning stakeholders across Group and OpCo levels
  • Execution Excellence : Focused on operationalizing strategy with clear KPIs, tracking, and performance management
  • Digital Fluency : Familiarity with digital tools, omnichannel sales models, and technology-driven innovation
  • Change Leadership : Ability to lead transformation initiatives and embed new ways of working across diverse teams
  • Communication : Strong written and verbal communication skills, with executive presence and presentation capability

    • Apply Before : 07 / 11 / 2025

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