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Officer, Customer Liaison (Level 1)

Officer, Customer Liaison (Level 1)

Standard Bank GroupDrakensburg, Kwa - Zulu Natal, ZA
30+ days ago
Job description

Job Description

To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

  • National Certificate (NQF5)

Experience

  • 1-2 years branch banking experience with exposure to enquiries

    • Additional Information

    Behavioural Competencies

  • Meeting Timescales
  • Completing Tasks
  • Showing Composure
  • Articulating Information
  • Team Working

    • Technical Competencies

  • Banking Process and Procedures
  • Product Knowledge
  • Customer Reception and Channelling
  • Client Servicing

    • Careers

    Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose : Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.

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    Officer Customer Liaison • Drakensburg, Kwa - Zulu Natal, ZA