Junior IT Support Technician

Location : Hillcrest, KwaZulu-Natal Type : 3 months fixed contract | Entry-level with at least 2 years’ experience Salary : R10,000 – R12,000 (depending on experience) What you’ll do : Provide first-line support for hardware, software, and network issues Set up and maintain desktops, laptops, printers, and other IT equipment Good knowledge in Microsoft 365 Assist with system updates, backups, and documentation Troubleshoot and escalate issues as needed Support users both remotely and on-site What we’re looking for : A+ / N+ certification or equivalent IT qualification Strong problem-solving skills and a willingness to learn Excellent communication and customer service skills Ability to work independently and as part of a team Previous IT support experience (even internship or freelance) is a plus Working knowledge of PC hardware, software, networking (Cat5e,Mikrotik, Huawei, port forwarding, DNS), peripherals, email setup, and basic troubleshooting Neat, presentable, and organized – in appearance and within the work environment Attention to detail Punctual and reliable Hard working and willing to learn Ability to prioritize and work under pressure Be a team player Requirements, Specifications & Qualifications : Valid South African Driver’s License an advantage Grade 12 / Senior Certificate Minimum A+ N+ or similar preferable Tertiary qualification in Information Technology – highly beneficial Minimum 2 years’ experience supporting the IT Industry an advantage Perks : On-the-job training and mentorship Opportunities for growth and certification Supportive team culture and flexible work environment Working hours : 07 : 30 – 17 : 30 Monday to Friday, 08 : 00 – 13 : 00 on Saturdays Expected Start Date : 2025 / 07 / 01 Job Type : Temp to perm Pay : R10 000,00 - R12 000,00 per month Work Location : In person Expected Start Date : 2025 / 07 / 01