Job descriptionEnsure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company proceduresTo grow, develop and build awareness of the product and service offeringIdentification of new business opportunities and the development of marketing strategiesAbility to handle client queries and problem solvingMaintaining detailed knowledge of the company’s product, service, and processesKeep abreast of what competitors are doing and trends in the industryManage client relationship through all phases of the sales cycleManage sales efficiencies and processes to ensure customer satisfactionTo uphold and promote the company values and culture