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Quality Analyst

Quality Analyst

Oneplan Underwriting Managers (Pty) Ltd.South Africa
27 days ago
Job description

This role involves diverse duties and responsibilities to ensure that all aspects of production meet or exceed established quality standards.The primary goal of a QA is to identify areas that need to be improved and work towards enhancing the overall quality, ensuring customer satisfaction and compliance with regulatory standards.Analyzes Statistical Data : Analyzes statistical data related to production processes and product quality.

This involves interpreting data from various sources to identify trends, variances, and areas of improvement.Performs Quality Assurance Audits : Conducts regular quality assurance audits, evaluating various stages of production, processes, and final outputs to ensure they meet predefined quality standards.Develops Quality Standards : Develops, reviews, and updates quality standards to establish clear benchmarks aligned with customer expectations and industry norms.Brainstorms Testing Processes : Designs and refines testing processes to assess product or service quality, efficiency, and performance.Monitors and Reports Data : Continuously monitors data regarding product quality and process efficiency, reporting findings to relevant stakeholders to inform improvements.Ensures User Expectations are Met : Ensures that the end product or service meets or exceeds user expectations by understanding customer needs and aligning quality benchmarks accordingly.Improves Products : Works towards continuous product improvement by identifying shortcomings and potential enhancements.Recommends Repairs for Defects : Provides solutions to rectify defects promptly and efficiently.Creates and Maintains Test Documentation : Maintains detailed documentation of test plans, procedures, results, and improvement recommendations.Ensures Regulatory Compliance : Ensures products and processes comply with relevant regulations, staying updated on regulatory changes and implementing necessary updates.

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Quality Analyst • South Africa