Temporary Client Support ConsultantOptimi Learning • Centurion, ZA

Temporary Client Support Consultant

Optimi Learning • Centurion, ZA

30+ days ago

Job description

Job title : Temporary Client Support Consultant

Job Location : Gauteng, Centurion

Deadline : January 03, 2026

Quick Recommended Links

Jobs by Location
Job by industries

Job Description

Optimi is looking for self-driven individuals with excellent customer service skills to join our rapidly growing company in the Client Engagement Team. Successful candidates must be exceptional team players with a positive outlook and strong communication and interpersonal skills.

REQUIREMENTS

Grade 12

Certificate in Client Services or similar

1 year of Client Services / Call Centre experience

A customer service-oriented attitude

Familiarity with Microsoft Office suite (Word, Excel)

Ticketing system : Zoho Desk / similar

Proficiency in English, both verbally and in written communication

Fluent in Afrikaans (advantageous)

DUTIES

Be professional at all times and ensure customer satisfaction is maintained and takes the highest priority.

Provide professional customer support by communicating with customers through various channels.

Focusing on first-call resolutions and escalating issues to the manager.

Be adaptable to different types of clients and scenarios, such as assisting clients who require support in person.

Maintain in-depth product knowledge and educate customers about our products.

Monitor and approve client postings to Facebook as per the guidelines provided.

Manage transferred and escalated enquiries through the management enquiry system and give feedback to clients.

Respond to client queries efficiently and effectively

Always stay up to date in terms of CAMI

Handle all tickets in line with SOP for the ticketing system (Zoho Desk)

Assist colleagues with overflow work

Customer Service jobs

Create a job alert for this search

Support Consultant • Centurion, ZA

Related jobs

Cpm Consultant - Vena Focus - Remote - Long Term Projects

Initi8 Recruitment • WorkFromHome, Gauteng, South Africa

Remote

Principal Consultant at Initi8 Recruitment ?Scaling Engineering Teams Globally ?.CPM Consultant with experience in the Vena Platform – Contract or Permanent. This company is based in Europe but they...Show more

Last updated: 11 hours ago • Promoted • New!

Hybrid Office Consultant : Client Support & Ops

NEW LEAF FINACIAL SOLUTIONS (PTY) LTD • WorkFromHome, Gauteng, South Africa

A financial solutions company in Pretoria is seeking an Office Consultant for a full-time hybrid role.Responsibilities include managing schedules, responding to client inquiries, and ensuring effic...Show more

Last updated: 1 day ago • Promoted

Customer Support Consultant, E-Commerce

Ba2247A8-Ef99-4Ae9-A9F4-4508717353A6 • WorkFromHome, Gauteng, South Africa

Passionate about the world of tech?.What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?. Join our team as aCustomer Support Consultanttoday and thrive...Show more

Last updated: 11 hours ago • Promoted • New!

Senior Consultant : Vodacom Expert Services

Tower Group South Africa (PTY) Ltd • Midrand, Gauteng, South Africa

To provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialized one-stop shop philosophy to our customers.Ke...Show more

Last updated: 14 days ago • Promoted

Service Plan Sales Consultant

Level-Up • Sandton, South Africa

Maximise policy sales and monthly written premiums in a compliant and customer-centric manner.Respond professionally and courteously to leads and customer interactions. Execute the sales process wit...Show more

Last updated: 30+ days ago • Promoted

Senior Corporate Account & Support Consultant

A 1 L • Midrand, Gauteng, South Africa

A technology services company in Midrand seeks a candidate to provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and resolve issues.Candidates should h...Show more

Last updated: 11 hours ago • Promoted • New!

Senior Consultant (Support Account Management)

A 1L Realization (Pty) Ltd • Midrand, South Africa

Must have technical / professional qualifications : .Relevant Certificate / Diploma is essential.Telecommunications industry in customer service environment dealing with Business Corporate Clients e...Show more

Last updated: 16 days ago • Promoted

Remuneration & Policy Services Consultant - Remote

Sanlam • WorkFromHome, Gauteng, South Africa

Remote

A leading financial services company is looking for a REMS Consultant in Bellville, South Africa.The consultant will manage enquiries from intermediaries, ensuring excellent service and compliance ...Show more

Last updated: 1 day ago • Promoted

Retention Support Consultant - 6 months Fixed Term Contract

Tracker South Africa • Randburg, Gauteng, South Africa

The primary objective for appointing a Retention Support Consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal and exte...Show more

Last updated: 15 days ago • Promoted

Client Care Consultant

Istaff Recruitment • WorkFromHome, Gauteng, South Africa

Home office with reliable Wifi, inverter / laptop or PC.High level of computer literacy.Manage client care of Eastern Johannesburg. Proven ability to achieve referrals and lead targets.Plan and stra...Show more

Last updated: 11 hours ago • Promoted • New!

Retention Support Consultant

Tracker South Africa • Randburg, Gauteng, South Africa

Last updated: 30+ days ago • Promoted

Short-Term Support Specialist

The Recruitment Council • Centurion, Gauteng, South Africa

Are you a technically minded insurance professional with strong commercial short‑term experience? Join a dynamic Technical Advice team as a Short-Term Support Specialist, where you’ll play a pivota...Show more

Last updated: 2 days ago • Promoted

Remote Product Support Consultant for Water Solutions

SupportYourApp • WorkFromHome, Gauteng, South Africa

Remote

A leading Support-as-a-Service company seeks a Product Support Consultant to join its team in a multicultural environment. You will provide exceptional customer support via various channels includin...Show more

Last updated: 2 days ago • Promoted

Short Term Insurance Client Services And Retention Consultant

Absa Group • WorkFromHome, Gauteng, South Africa

Johannesburg, Gauteng – The Recruitment Council.Location : Johannesburg, Pretoria, East Rand, Cape Town, Stellenbosch, Paarl, Durban, Pietermaritzburg, Richards Bay, Port Elizabeth, East London, Mt...Show more

Last updated: 30+ days ago • Promoted

Remote Tech Support Consultant - Kpi-Driven Zendesk Pro

Supportyourapp • WorkFromHome, Gauteng, South Africa

Remote

A leading Support-as-a-Service company is seeking a Technical Support Consultant to work remotely.The role involves providing support via email, resolving technical issues, and assisting with vario...Show more

Last updated: 11 hours ago • Promoted • New!

Retentions Consultant (6 Month Temporary Contract) Competitive

AfroCentric Group • Centurion, Gauteng, South Africa

Client service delivery and quality.Follow procedures and cooperate with peers and leader for best possible service delivery. Compliance and Risk Management.Defined legal, statutory and regulatory c...Show more

Last updated: 30+ days ago • Promoted

Support Centre Consultant : Irrigation

Senwes • Centurion, Gauteng, South Africa

Agrinet Samrand is looking for a dynamic Irrilation Support Consultant to join our team.This role involves delivering first-tier telephonic support to customers, assisting with technical irrigation...Show more

Last updated: 19 days ago • Promoted

Remote B2B Client Growth Consultant

Labournet • WorkFromHome, Gauteng, South Africa

Remote

A leading HR Management services firm is seeking a Client Relationship Consultant to drive business growth by engaging with clients and generating new business. The ideal candidate must possess 3-5 ...Show more

Last updated: 2 days ago • Promoted