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Service Planner : Empangeni KZN

Service Planner : Empangeni KZN

Rentokil Initial South AfricaPinetown, ZA
21 days ago
Job description

Job title : Service Planner : Empangeni KZN

Job Location : KwaZulu-Natal, Pinetown Deadline : August 17, 2025 Quick Recommended Links

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KEY WORK OUTPUTS & ACCOUNTABILITIES

  • Zoning, routing and planning of contract and job work
  • Complete daily, weekly and monthly iCABS housekeeping as required to ensure that planning and routing systems operate at optimum level
  • Liaise with customers to book initial and subsequent treatments and installations
  • Ensure that all work is completed every month and manage catch up of visits
  • Run various iCABS service reports in order to assist the supervisor in monitoring technicians productivity and the state of service
  • Maintain data in the system ensuring that it is accurate and up to date
  • Check technicians daily worksheets and manually enter any visits not entered via the PDA
  • Monitor productivity daily
  • Monthly card audit
  • Maintain filing system for service cards and work lists
  • Complaints – log complaints on iCABS creating CCM tickets. All staff are expected to deal with complaints in a professional manner and within 48 hours of receiving the complaint.
  • To assist with any other ad hoc administration duties
  • Requirements

  • Matric( Grade 12)
  • Computer literate – MS Office
  • Above average Excel Skills
  • Above average numeracy skills
  • Good knowledge of Rentokil mainframe (internal applicants)
  • Administrative / Management  jobs
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    Service Planner: Empangeni KZN • Pinetown, ZA