Job title : Service Planner : Empangeni KZN
Job Location : KwaZulu-Natal, Pinetown Deadline : August 17, 2025 Quick Recommended Links
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KEY WORK OUTPUTS & ACCOUNTABILITIES
Zoning, routing and planning of contract and job workComplete daily, weekly and monthly iCABS housekeeping as required to ensure that planning and routing systems operate at optimum levelLiaise with customers to book initial and subsequent treatments and installationsEnsure that all work is completed every month and manage catch up of visitsRun various iCABS service reports in order to assist the supervisor in monitoring technicians productivity and the state of serviceMaintain data in the system ensuring that it is accurate and up to dateCheck technicians daily worksheets and manually enter any visits not entered via the PDAMonitor productivity dailyMonthly card auditMaintain filing system for service cards and work listsComplaints – log complaints on iCABS creating CCM tickets. All staff are expected to deal with complaints in a professional manner and within 48 hours of receiving the complaint.To assist with any other ad hoc administration dutiesRequirements
Matric( Grade 12)Computer literate – MS OfficeAbove average Excel SkillsAbove average numeracy skillsGood knowledge of Rentokil mainframe (internal applicants)Administrative / Management jobs