24 Hour Flexi Sales Associate- Maponya Mall

The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions  by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey , from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge  and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience  by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards , ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment  through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS  to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management  by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration  and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.