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Assistant Store Manager
Cash Crusaders Retail (Pty) LtdPietermaritsburg, South Africa30+ days ago
Job descriptionFunctional area Job Competencies Ensure store sales objectives are met Maximise incomes streams for the store (Add-ons, GP etc.) Stores Performance Ensure Customer Expectations are exceeded Review Mystery shopper reports Ensure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints Reinforce a culture of service minded staff to ensure Customer satisfaction Facilitate the training and development of employees to ensure correct competency Succession Planning Ensure consistent, effective performance management Manage and enhance employee relations and satisfaction Ensure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructions Cash-ups’ Safe checks Alarm Checks Admin Files
SUMMARY : POSITION INFO :
OPERATIONAL MANAGEMENT
- Ensure store sales objectives are met
- Maximise incomes streams for the store (Add-ons, GP etc.)
- Stores Performance
- Ensure effective implementation of merchandising standards
- Ensure effective implementation of marketing initiatives
- Attraction and retention of customer base
INVENTORY MANAGEMENT
CUSTOMER SERVICE
PEOPLE MANAGEMENT
ADMINISTRATION
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Store Manager • Pietermaritsburg, South Africa