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Wellness Assistant - Clicks Autumn Leaf Mall

Clicks GroupZA

30+ days ago

Job description

Job title : Wellness Assistant - Clicks Autumn Leaf Mall

Job Location : North West, Deadline : July 13, 2025 Quick Recommended Links

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Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job description

Job Objectives :

To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.

To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.

To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.

To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.

To prevent wastage in own area by adhering to stock rotation principles.

To prevent stock losses by following all risk management policies and principles.

To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.

To implement product merchandising by following the merchandising guidelines and procedures.

To adhere to all store standard operating procedures.

To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge :

Desirable : Basic health, fitness and supplements product knowledge

Essential : Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills :

Essential : Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Desirable :

Basic computer literacy

Competencies : Essential :

Relating and Networking

Persuading and Influencing

Delivering Results and Meeting Customer Expectations

Desirable :

Following Instructions and Procedures

Presenting and Communicating Information

Achieving Personal Work Goals and Objectives

Minimum requirements

Experience : Essential :

At least 1 year related experience

Selling skills; customer related training

Desirable :

Experience working with sports nutrition and vitamin related products

Education :

Essential : Matric

Desirable : Sports / fitness / nutrition qualification

Apply by : 9 July 2025

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