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Luxury Homeware Showroom Manager

Luxury Homeware Showroom Manager

Lumina PersonnelDurban, ZA
30+ days ago
Job description

Job Title : Luxury Homeware Showroom Manager

Location : KZN

Salary : Negotiable

Key Responsibilities :

Drive Sales and Customer Service :

Meet showroom sales targets and deliver excellent customer service.

  • Provide expert product knowledge and tailor advice to clients.
  • Build and maintain strong, long-term relationships with customers.

Manage Showroom Operations :

Oversee stock management, merchandising, and showroom presentation.

  • Ensure the showroom is well-organized, clean, and meets brand standards.
  • Handle daily cash-ups, payment processing, and resolve invoicing issues.
  • Conduct regular stock takes and report missing or damaged items.

    • Lead and Motivate the Team :

    Recruit, train, and manage showroom staff, ensuring high performance.

  • Hold regular team meetings, set goals, and provide feedback.
  • Maintain a positive work environment and ensure staff meet company standards.

    • Financial Management :

    Manage cash flow, budgets, and financial reporting.

  • Ensure adherence to financial procedures for payments and collections.
  • Oversee showroom expenditure and ensure costs align with the approved budget.

    • Facilities and Maintenance :

    Ensure the showroom is well-maintained, including cleanliness and equipment servicing.

  • Follow proper opening and closing procedures, including security checks.

    • Requirements :

  • Proven experience in showroom management and leadership.
  • Strong background in customer service and sales.
  • Ability to manage staff, showroom standards, and financial processes.
  • Knowledge of budgets, cash flow, and reporting.
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