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Business Analyst

Business Analyst

NexioZA
25 days ago
Job description

Job title : Business Analyst

Job Location : Gauteng, Deadline : August 15, 2025 Quick Recommended Links

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ROLE PURPOSE

  • As a Business Analyst specialising in RPA projects, you will play a crucial role in identifying, analyzing, and implementing automation solutions to streamline business processes. You will collaborate with cross-functional teams to ensure successful project delivery and continuous improvement.

    • ROLE REQUIREMENT

  • Process Analysis : Conduct a thorough analysis of existing business processes to identify opportunities for automation.
  • Requirements Gathering : Work closely with stakeholders to gather and document business requirements for RPA solutions.
  • Solution Design : Develop detailed process maps and design automation workflows in collaboration with RPA developers.
  • Project Management : Manage RPA projects from inception to completion, ensuring timely delivery and adherence to project goals.
  • Testing and Validation : Oversee the testing and validation of RPA solutions to ensure they meet business requirements and function as intended.
  • Change Management : Facilitate change management activities to ensure smooth adoption of RPA solutions across the organization.
  • Performance Monitoring : Monitor the performance of implemented RPA solutions and identify areas for improvement.
  • Reporting : Prepare and present regular reports on project status, performance metrics, and ROI to senior management.
  • Progress Tracking : Track project progress using Jira and ensure all documentation is updated on Confluence.

    • QUALIFICATIONS & EXPERIENCE

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • IITIL V4 / 5 Foundations
  • Minimum of 3 years of experience as a Business Analyst.
  • Technical Skills : Proficiency in RPA tools such as UiPath, Automation Anywhere, or Blue Prism. Familiarity with process mapping tools and techniques.
  • Working experience in the following systems :  ServiceNow, ForceLink, MSPI, Siebel
  • Analytical Skills : Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
  • Communication Skills : Excellent verbal and written communication skills, with the ability to effectively interact with stakeholders at all levels.
  • Project Management : Proven experience in managing projects, with a solid understanding of project management methodologies.
  • Tools Proficiency : Experience with Jira for progress tracking and Confluence for documentation management.
  • Experience in a telecommunication operational environment - advantageous

    • Deadline : 15th August,2025

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