Job title : Senior Growth Analyst - Product Analytics
Job Location : Gauteng, Cape Town
Deadline : December 19, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
What You'll Do
At M-KOPA, you'll own our growth measurement framework – defining key events, conversion funnels, customer cohorts, and success metrics across mobile app, CRM systems, and telesales channels.Key responsibilities include :
Building our Looker analytics layer : Collaborate with analytics engineers to create reusable LookML data models, set up governed metrics, automated data tables, user permissions, and use Git for version controlMoving from spreadsheets to a single source of truth : Audit Excel files, recreate them as data models using dbt, and replace manual tracking with automated Looker dashboardsLeading the transition to data-driven tools : Help teams migrate from manual spreadsheet tracking to automated dashboards, including migrating funnel data input into structured systemsBuilding automated dashboards : Create dashboards for upgrade conversion rates, repeat purchase behaviour, customer lifetime value (LTV), and unit economicsDesigning agent performance and incentive analytics : Build dashboards tracking call volume, conversion rates, talk time efficiency, lead quality, and revenue per agent. Design data-driven incentive structures and real-time leaderboardsCalculating and tracking customer lifetime value : Build models estimating profit per customer cohort and track early signals predicting long-term valueYour Analytics Environment
Tools & Technologies :
Data transformation : dbt, SQLVisualization : Looker, LookMLProduct analytics : Amplitude, Mixpanel, StatsigCRM & engagement : Braze, CleverTap, Fresh DeskAnalysis : Python or RData pipeline : Fivetran, Stitch, AirbyteVersion control : GitRequired Experience :
Proven track record in product analytics at fintech, telco, e-commerce, or subscription companyStrong SQL skills and experience with dbt for building reliable data modelsHands-on experience with Looker (dashboards, LookML, data governance and permissions)Python or R for analysing experiments, building cohort models, and calculating customer lifetime valueExperience combining data from multiple sources (Amplitude, Mixpanel, Statsig, Braze, CleverTap, call-center data)Understanding of experiment design and analysisExperience designing performance metrics and incentive structuresResearch / Data Analysis jobs