Head of Payment PlatformsShoprite Group of Companies • ZA

Head of Payment Platforms

Shoprite Group of Companies • ZA

11 days ago

Job description

Job title : Head of Payment Platforms

Job Location : Western Cape,

Deadline : December 08, 2025

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Purpose of the Job

The Head of Payments Platforms is accountable for driving the execution of the Shoprite Group’s technology strategy for banking and payments. This leadership role provides expert-level guidance in platform architecture, integration, and optimization within the Fintech environment.

This role shapes and oversees the development and continuous enhancement of secure, scalable, and customer-centric banking and payment solutions aligned with the Group’s strategic objectives.

In addition, the role manages and directs specialist positions within the banking and payments domain, ensuring strategic alignment, cross-functional collaboration, and the effective delivery of platform capabilities across the Group.

Job Objectives

Drive the implementation of banking and payments platform strategies in alignment with the broader Fintech roadmap, ensuring strategic objectives are met.

Provide expert-level leadership and subject matter guidance on platform capabilities, integrations, and emerging technologies within retail banking and payments.

Lead cross-functional collaboration to evaluate, design, and implement platform enhancements that optimize operational efficiency and elevate customer experience.

Establish and oversee governance and compliance frameworks, ensuring adherence to regulatory, risk, and security standards.

Champion research and benchmarking initiatives to identify trends, innovations, and best practices in the banking and payments ecosystem, informing strategic decisions.

Monitor and report on platform performance, defining KPIs and dashboards to track operational effectiveness and strategic impact.

Lead and develop a high-performing team of banking and payments specialists, ensuring clear role alignment, collaboration, and delivery of platform objectives

Direct vendor evaluations, solution assessments, and proof-of-concept initiatives, ensuring alignment with platform strategy and business needs.

Provide strategic input into project planning, testing, and deployment of banking and payment solutions, ensuring quality and scalability.

Lead change management and capability-building initiatives to drive successful adoption and utilization of platform enhancements across the Group.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Finance, or a related field (essential).

Certifications in payments, banking systems, or platform architecture (e.g., SAFe, TOGAF, or equivalent) are advantageous.

Experience

7 years of experience in banking, payments, or fintech environments, with a focus on platform technologies, systems integration, or product enablement.

Experience working in agile or cross-functional teams within a technology-driven environment.

Knowledge and Skills

Platform Leadership : Expert-level understanding of banking and payment platforms, APIs, and integration patterns, with the ability to guide strategic decisions.

Strategic & Analytical Thinking : Evaluates platform performance, identifies improvement opportunities, and aligns solutions with business objectives.

Cross-Functional Collaboration : Builds strong partnerships across business, technology, and vendor teams to drive integrated outcomes.

Executive Communication : Translates complex technical concepts into clear, actionable insights for senior stakeholders.

Agility & Adaptability : Thrives in a fast-paced, evolving fintech environment, leading teams through change effectively.

Regulatory & Risk Governance : Ensures compliance with regulatory standards and embeds risk management into platform strategies.

Customer-Centric Leadership : Champions secure, seamless, and innovative customer experiences across all banking and payment solutions.

Closing Date

2025 / 12 / 08

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