Passenger Vehicle Aftersales Marketing Administrator - OEM Level - North Eastern SuburbsSelect Motor Recruitment • Sandton, South Africa

Passenger Vehicle Aftersales Marketing Administrator - OEM Level - North Eastern Suburbs

Select Motor Recruitment • Sandton, South Africa

19 days ago

Job description

Key Responsibilities :

Market Research

Monitor competitor product and service information in the market daily and report findings to the company

Service Products

Research, plan, and support the implementation of service products that reflect competitor trends and customer needs in the market

Analyse offerings from external vendors to create an optimal product lineup that promotes workshop visits

Retention Rate

Establish a reliable method for collecting retention rate data and ensure the accuracy of the data collected

Analyse the data and provide support for planning and implementing improvement activities

Aftersales Advertising

Collaborate with the marketing department to promote aftersales services and contribute to the creation of lifelong customers

CS & SR System

Monitor and analyse system usage to ensure optimal performance

Discuss system improvements with suppliers and support the development of systems that adapt to market conditions

Workshop Visit Promotion Activities

Plan and support the implementation of seasonal campaigns as part of initiatives to promote workshop visits

Success Factors & Key Challenges

Support comparative analysis of market trends and our own products and services to propose necessary action plans

Monitor various KPI results against targets and create improvement plans as needed

Monitor competitor activities and performance

Collect relevant information to be provided and updated for the sales, marketing, service, and parts departments

Requirements / Knowledge / Skills :

2-5 years related Aftersales Marketing Administrator experience in the Automotive industry

Relevant Marketing or equivalent Tertiary qualification

Autonomous functioning and self-reliance in maintaining own workflow, priorities and meet business requirements and deadlines

Strong decision-making and problem-solving skills with ability to establish new systems, processes and procedures

Effective communication and Interpersonal Relations skills

Data analysis skills

Analytical thinking

Data evaluation and segmentation

KPI-driven analysis

High level of computer literacy, particularly in Microsoft (Excel, Word & PowerPoint)

Motor Industry experience Essential!!

Special Requirements :

Extensive local travel will be required with 3 to 5 nights per month away from home

Flexibility and willingness to work outside of usual office hours

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.

Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.

Applications should be submitted no later than Monday 17 November 2025.

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Administrator • Sandton, South Africa

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