Function Management Facility Position Hospital Manager Introduction
A vacancy exists for a Hospital Manager based at Life The Crompton Hospital, reporting to the Regional Manager, Bhaviksha Maharaj. The incumbent will be responsible for meeting the needs of the internal and external customers through the execution of the LHC and hospital strategic and operational objectives in growth, quality & people by leading, managing and coordinating all hospital activities.
Critical Outputs
Effective management of marketing strategy (including growth) by :
- Developing a marketing strategy for the hospital aligned to LHC business plan and marketing strategy and drive the marketing of the hospital by understanding, identifying and addressing the needs of the target market and local community including understanding competitor strategies
Ensuring the achievement of the hospital’s financial targets by :
Preparing and monitoring annual budgets with management in order to implement corrective actions as requiredPlanning and delivering Capex projects on time and within the specified budgetManaging revenue, cost of sales, overheads, EBITDA and working capitalIn all of the above identify trends, using root cause analysis, and implement remedial action where necessary through effective use of heads of department and Enabling functions as requiredEnsuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and controlsEffective hospital operations management through :
Driving the optimal functioning of hospital operations, identifying and monitoring gaps and risks and implement corrective action accordinglyMaintaining quality patient care standardsEffective relationship management with doctorsDriving doctor attraction and retention and co-ordinating and participating, where applicable, in the optimal functioning of the Medical Advisory CommitteeEffective quality systems managementDriving improvement of quality metrics and implementation of LHC standardised complaints management systemDrive retention of ISO certification and ensure compliance to clinical benchmarkingActively lead and market quality in LHC as it relates to staff, doctors and other stakeholdersEnsuring effective people management by :
Demonstrating visible leadership in respect of LHC values, operating model and strategyActively sponsoring LHC initiatives and projects as it relates to hospitalActively lead and manage hospital MANCO and ensure participation from all parties to achieve strategic objectivesProviding direction and inspiring positive work behaviour in hospitalRecruit, retain, motivate and develop staff according to LHC people policies and practicesEffective governance and risk management by :
Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and controlRequirements
Relevant business or healthcare degree essential (post graduate qualification advantageous)Proven leadership and general business management experience (including financial management and business planning processes) within a healthcare environment or services industryKnowledge of the private healthcare industry, its challenges and role-players including understanding of relevant legislationBasic understanding of or the ability to learn specialization fields, terminology and medical equipmentComputer proficiencyCompetencies
Leading by exampleProblem-solving, analysis and judgementResilienceTeamworkEngaging diversityInfluencing skillsBusiness insightDrive and energyExcellence orientationEthical behaviourBuilding relationships & networkingCustomer responsivenessVerbal & written communication skillsMotivating and developing people