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Lodge Manager

Lodge Manager

Kendrick RecruitmentHluhluwe, KwaZulu Natal, South Africa
30+ days ago
Job description

Lodge Manager Luxury Safari Lodge Hluhluwe

Salary : Negotiable DOE LiveIn Position

Kendrick Recruitment is now seeking a Lodge Manager for one of our clients a prestigious luxury African safari company based in Hluhluwe . This is a remarkable opportunity for an experienced hospitality professional to join a worldclass team delivering exceptional guest experiences in a remote wilderness setting.

Key Outputs :

Prepare welcome and departure notes for guests

Oversee guest checkins and attend to special requests such as dietary needs and family requirements

Host and engage with guests throughout their stay

Implement and maintain lodge BOPs (Best Operating Practices)

Ensure high standards are met across all guest touchpoints

Supervise setups and cleanliness for breakfast lunch and dinner services

Maintain the styling and tidiness of the main guest areas

Oversee mealtime hosting and service delivery from kitchen and waiting staff

Manage guest checkouts and conduct daily room checks

Collaborate closely with department heads and service teams to uphold operational excellence

Assist other departments as needed to ensure smooth lodge operations

Provide highquality guest service consistently

Oversee bar stock orders and inventory

Manage staff performance timekeeping and human capital processes

Skills Required :

Strong interpersonal and communication skills with guests and staff

Exceptional organisational ability and attention to detail

Ability to think laterally and take initiative

Professionalism and adherence to high service standards

Leadership capabilities with the ability to guide and correct team members

Resilience under pressure and ability to meet guest expectations

Integrity honesty and a proactive driven attitude with career aspirations

Knowledge Required :

Recognised hospitality qualification

Sound understanding of the local environment communities and country context

Familiarity with company operations and ethos

Valid unendorsed South African driver s licence

Previous Experience Required :

Minimum 3 years experience in a relevant lodge or camp management role

Proven track record in guest service and team management within a highend hospitality setting

If you are a motivated and professional individual with a passion for delivering unforgettable safari experiences Kendrick Recruitment invites you to apply.

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 20500 - 20500

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Manager Manager • Hluhluwe, KwaZulu Natal, South Africa