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Store Manager

Store Manager

SHARON NUROCK RECRUITMENT CCPinetown, South Africa
4 days ago
Job description

Minimum Job Requirements :

  • Matric essential.
  • Minimum 3 to 5 years of pref. Hardware or Applied Retail Management experience.
  • Good computer skills with IQ (or equivalent).

Competencies :

  • Passion for people and Retail.
  • Strong customer service skills.
  • Interpersonal skills.
  • Ability to work under pressure.
  • High level of flexibility.
  • Ability to adapt to different customers.
  • Great written and verbal communication skills
  • Natural talent for motivating and developing teams.

    • Key Responsibilities :

  • Ensure sales and costs are in line with the budget.
  • Manage gross profit by ensuring shrinkage kept to budgeted amount.
  • Support the store's annual budget process.
  • Increase customer count by :

    • Making effective use of store promotions

  • Ensure all staff understand their role in making home building simple for their customers.
  • All products price marked accurately and merchandised correctly.
  • Log and action customer complaints daily.
  • Ensure deliveries are actioned promptly and accurately.
  • Manage and lead staff, ensuring that :

    • Mentoring and coaching is arranged according to staff development needs

  • Motivating activities arranged for staff
  • Absenteeism meets store targets
  • Disciplinary and grievance process conducted timeously in a manner that is procedurally and substantively fair.
  • Maintain stock value at correct level for store size.
  • Manage stock ordering process, KVIs always in stock.
  • Manage perpetual stock taking process.
  • Fleet management.
  • Ensure store security is maintained.
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    Store Manager • Pinetown, South Africa