Bus Ticket Inspector- Team Leader (4 Months Contract)

Our client, who is based in East London, is looking for a Bus Inspector (Team Leader Position).BUS INSPECTION PLANNINGPlan bus inspection.Familiarize yourself with all client's bus schedules for each of the four depots.Familiarize yourself with all client's bus routes.Aim to inspect at least two depots each day.BUS INSPECTIONSelect a point where you are going to stop / board / start inspecting a bus of your choice.Stop the bus in a safe and legal placeOnce the bus has stopped, board the bus.Greet the driver and let him know your roleRequest waybill and ticket bookNote the ticket sequence and completeness of the waybillProceed to verify each ticket on the bus.Each person on the bus, who is not a staff member, should have a valid ticketMark each ticket so that you do not get the same ticket down the bus.Note passengers who did not have valid tickets, then request driver to issue those tickets.The tickets should be kept safe as they form part of evidence.The ticket book and waybill should be returned to the driver.The inspector should sign the waybill.The driver should sign the bus inspection sheetOnce finished, the inspector can leave the bus.TICKET VALIDATIONTickets should be within the waybill sequence for that dayTickets should have a clear and correct amount, not alteredIt must be a ticketing the inspector has not seen beforeThe ticket should be the original ticket from authorized / valid client's issued ticket bookThe ticket should be for one person only, no two or more people should be bundled in one ticket, unless authorized by the Depot Manager.DISCIPLINARY HEARINGThe inspector should be aware that he / she will be a company witness during a disciplinary hearing.Statement and evidence should be presented in a fair and honest manner.The statement and evidence should be presented consistently with all the events leading up to the chargeThe relevant charge should be identified.All possible charges should be in the statement and should be tied in with the evidence collected and presented in the hearing.The inspector should be aware that when preparing the evidence and presenting it the disciplinary hearing chairperson, the case might go to the CCMA and labour court, there should be concrete evidence.REPORTING TO CLIENT OPERATIONSService Provider to provide reports regularly to the Operations Department.Service Provider to hold regular meetings with Operations Department Management.Requirements5 years or more experience in bus inspectionValid certified copy of at least a degree qualification in Transport Management / or Roads Transport Management

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