Web Engineer Jobs in South Africa

Designation : Web Support | Bellville, Western Cape | PermanentCategory : Information TechnologyJob Level : Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendentsPosted by : PSG Financial ServicesPosted on : 25 Sep

• Reference Number : POS
• Closing date : 07-Oct-
• Position Type : PermanentLocation : Tygerwaterfront The EdgeOverview : VACANCY | WEB SUPPORT | BELLVILLE, WESTERN CAPE | PERMANENTPSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce.

In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.Job description : PSG has a great opportunity for an individual who will be responsible for telephonic and written support on the company portals and PSG applications.

You will be part of a team of support agents.

The ideal candidate must have a degree and excellent telephone etiquette.

PSG is a fast-paced environment, successful candidates need to be able to work in a team but also find solutions bases on previous cases to improve solution driven support.Responsibilities : Telephonic / written support of end users of PSG's CRM systemManage expectation of clientsTicket resolution of tickets that come through the ticketing systemMake suggestions for improvements – identify recurring items to raise awareness and suggest possible solution to identify trendsLiaise between users and various departments to resolve problems or issuesMinimum requirements : Completed BCom Degree, Information Systems ( Preferred)Proficient in both spoken and written English and at least one other of the official South African languagesExcellent Computer literacy (MS Office)Competencies required : Effective communication and knowledge sharing abilitiesAttention to detail and accuracyCommunication and influencing skillsResults Orientated and driven to find solutionsHow to apply : Candidates interested must apply here by no later than 07 October

If you are not contacted within 4 weeks of your application, please accept that your application was not successful.

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