Customer Experience Manager average salary in South Africa, 2025

Proven work experience as a Customer Experience Manager or similar role. Experience in conflict resolution and customer satisfaction. Ability to analyze and interpret customer behavior. Proficiency in Customer Relationship Management (CRM) software. ...

Customer Experience Manager Southern Africa International OEM East Rand. Leading, actively coaching the customer service managers and customer service representatives with effective and efficient support that contributes to the achievement of the business objectives and growth. Direct Reports 1 x...

Job SummaryDirect Reports 1 x Customer Service Manager, Products and Exports1 x Customer Service Manager, Lubrication, Services & Solutions1 x CX Digital Support RepresentativeJob purpose To lead, direct and drive the strategic and operational development activities within customer service in Southe...

Proven work experience as a Customer Experience Manager or similar role. Experience in conflict resolution and customer satisfaction. Ability to analyze and interpret customer behavior. Proficiency in Customer Relationship Management (CRM) software. ...

Proven work experience as a Customer Experience Manager or similar role. Experience in conflict resolution and customer satisfaction. Ability to analyze and interpret customer behavior. Proficiency in Customer Relationship Management (CRM) software. ...

We are seeking an experienced and proactive Customer Experience Manager to lead the development and implementation of strategies that enhance customer interactions and satisfaction. Customer Experience Manager (JB4978). Proven experience in implementing call center systems and CRM solutions with a f...

Customer Experience Manager – Southern Africa – International OEM – East Rand. Leading, actively coaching the customer service managers and customer service representatives with effective and efficient support that contributes to the achievement of the business objectives and growth. Direct Reports ...

We are seeking an experienced and proactive Customer Experience Manager to lead the development and implementation of strategies that enhance customer interactions and satisfaction. Customer Experience Manager (JB). Proven experience in implementing call center systems and CRM solutions with a focus...

Customer Experience Assistant ManagerLocation: Cape TownSalary: R18, – R22, per monthEmployment Type: Full-TimeAbout the RoleOur client is seeking a proactive and detail-oriented Customer Experience Assistant Manager to support quality assurance and training initiatives within the customer service d...

Job Title: Assistant Customer Experience Manager Location: Cape Town, South Africa Job Type: Full-time Number of Openings: 1 Job Responsibilities: Develop and implement effective corporate communication strategies to enhance customer experience. Essential Qualifications: Minimum of 2 years of releva...

Job title : Customer Experience Assistant Manager. Proven experience as communications specialist. Experience in web design and content production is a plus. Experience in copywriting and editing is a plus. ...

As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. Advocate for customers within Cisco, ensuring their needs are met, and they ...

Job Title: Assistant Customer Experience Manager. Minimum of 2 years of relevant experience in customer experience or a related field. Develop and implement effective corporate communication strategies to enhance customer experience. Experience in web design and content production. ...

Proven work experience as a Customer Experience Manager or similar role- Excellent communication and leadership skills- Ability to analyze and interpret customer behavior- Proficiency in Customer Relationship Management (CRM) software- Understanding of customer service practices and principles- Expe...

As a Customer Experience Manager, your key responsibilities will include resolving customer complaints, developing customer service procedures, and implementing customer satisfaction campaigns. Our client based in cape Town CBD is in search of a Customer Experience Assistant Manager for th...

Responsibilities: Their duties and responsibilities include: Developing and implementing strategies that optimize customer satisfaction Identifying key touch points in the customer journey and optimizing them for improved customer experience Training and leading a team of customer service staff to d...

Leading, actively coaching the customer service managers and customer service representatives with effective and efficient support that contributes to the achievement of the business objectives and growth. Direct Reports 1 x Customer Service Manager, Products and Exports. Customer Service Manager, L...

Job title : Customer Experience Assistant Manager. Qualifications and Experience:. Proven experience as communications specialist. Experience in web design and content production is a plus. ...

Customer Experience ManagerLocation: Cape TownSalary: R38, – R45, per monthEmployment Type: Full-TimeAbout the RoleOur client is seeking an experienced and proactive Customer Experience Manager to lead their customer service team. As a Customer Experience Manager, you will focus on delivering except...

Job Title: Customer Experience Manager Location: Cape Town, South Africa Job Type: Full-time Number of Openings: 1 Salary: Job Responsibilities: Oversee and enhance the customer experience through proactive management and engagement strategies. Essential Qualifications: Minimum of 2 years of experie...

Our client based in cape Town CBD is in search of a Customer Experience Assistant Manager for their insurance department within the BPO for their USA campaign with experience in Quality Assurance, Training and CSAT to work onsite in office. Experience in corporate communicat...

Job Title: Customer Experience Manager. Minimum of 2 years of experience in customer experience management or a related field. Oversee and enhance the customer experience through proactive management and engagement strategies. Conduct training sessions for staff to ensure a consistent and positive c...

Proven experience executing customer experience and retention campaigns. Duties include:Oversee the day-to-day operation of one of the Customer Experience teams. Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting churn risk and downgrades to the b...

Foster relationships with advocates and key persons Collaborate with marketing professionals to produce copy for advertisements or articles Perform damage control in cases of bad publicity Facilitate the resolution of disputes with the public or external vendors Assist in communication of strategies...

As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. As the Customer Experience Manager for our Control Center, you will play a pivotal role in ensuring a seamless and...