The Company
Electrum is a next-generation payment software technology company.
Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.
At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.
When you join the Electrum team, you’ll get to :
- Be part of the entire journey — from the spark of an idea to the final product launch.
- Grow your skills through world-class training and hands-on learning every day.
- Receive mentorship and guidance from industry leaders who are invested in your success.
- Work in a dynamic, innovative workplace where collaboration and creativity thrive.
- Tackle real-world customer challenges and see the impact of your work firsthand.
- Explore plenty of opportunities to grow your career and expand your expertise.
- Gain valuable experience in a leading FinTech environment , contributing to meaningful, high-impact projects.
The Opportunity
As a Solutions Consultant, you will be the key pre-sales engineer translating complex technical concepts into tangible business value. Collaborating cross-functionally, you'll work closely with clients and internal teams to solution, ideate and model the various possible mechanisms available to our clients. Your role is critical in ensuring seamless alignment between our technical offerings and diverse client needs, requiring a dynamic blend of technical expertise, business understanding, strategic thinking, and client engagement skills.
This role will be instrumental in assisting the sales team in various stages, and will contribute to the continuous improvement and innovation of Electrum’s product offerings. By using your strong communication skills you will explain the solution in a language that the buyer will understand both in technical and business value, selling the efficiencies of Electrum’s API over customised connections.
The role
Solution strategy and education
Educate the go-to-market team on product insights and enhancementsCollaborate with sales teams to develop and recommend products and services to meet customers' requirementsUtilise a balanced mix of technical and business skills to engage with multiple buyer personas across the customer enterpriseProvide pre-sales technical expertise to the sales team and customers during the sales processEnsure that the technical aspects of the sales process are driven to ensure that the client achieves their desired objectivesCustomer strategic alignment
Help inform the strategic direction of customers through your expertiseBrief delivery teams with relevant information from the sales processEffectively communicate technical advantages over custom connectionsCommunicate technical solutions to clients, emphasising the value propositionIdentify additional sales opportunity expansion pipeline with existing customersBuild and nurture relationships with key technical personas at allocated clientsSolution design and implementation
Manage or actively participate in solution ideation, design, and implementation activities.Gather market intelligence to better understand customer needsProvide technical input into bid proposals, projects, and technical documents within the sales processUnderstand the current transaction landscape and identify the wants, needs, and goals of customersCombine knowledge of software design and business KPIs to define appropriate solutionsConsider maintenance aspects and potential risks while highlighting the benefits of proposed solutionsConduct demos or proof of concepts to showcase the benefits of partnering with ElectrumBrief delivery teams with relevant information for estimation and timelinesFinancial and Operational Optimisation
Contribute insights to the business case to align solutions with customer needsDesign / suggest cost-optimised solutions to reduce expenses and enhance Electrum’s financial performanceMaintain up-to-date and comprehensive knowledge of the organisation's and competitors' products and / or servicesRequirements
Essential requirements for this position are :
A degree in Computer Science or Software EngineeringMinimum of 3 years experience in software engineering and designA strong understanding of system architecture as it relates to transaction processing operationsSkills :
Analytical thinking and problem-solving skillsProject management skillsHigh attention to detailTechnical creativity and open-mindednessExcellent presentation design skillsAbility to work independentlyExcellent communication skills, both verbal and writtenDemonstrable experience in RFI / RFP deliveryIncrease your odds by having
Experience in developing or supporting transaction processing software, such as payments will give you an advantageDeep understanding of the SaaS business model, principles, processes and metricsExperience in Fintech, SaaS, or Marketplace startupBenefits
Why Join Electrum?
We believe in a People First approach, ensuring a culture where you can thrive and make a real differenceYour Career & Culture
Career Growth : Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career .Strong Teams : We keep teams small, focused, and collaborative to maximize impact .Transparency : We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.Autonomy : We trust you . You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.Shared Vision : You'll have the power to shape the vision of how we build the future of financial services.Practical Perks
Here's how we support our culture :Flexible Work : Office-first environment with flexible hours .Generous Leave : Starting at 20 days per year .Office Perks (Cape Town) : Fully-stocked kitchen and daily catered lunch .Social Life : Regular team activities like hikes, getaways, and dinners