Onboarding Specialist (Johannesburg, Forex)

FP MarketsJohannesburg, Gauteng, South Africa

18 days ago

Job description

Overview

FP Markets is a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Onboarding (Back Office) Specialist in Johannesburg .

This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.

Shifts rotation : (08 : 00 - 16 : 00 16 : 00 - 00 : 00) + Once a / month Sunday 4h shift (08 : 00 - 12 : 00)

Reporting to : Head of Onboarding

Responsibilities

Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data
Provide answers to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company
Assisting other departments with Back-office requests

Candidate Profile

Computer literacy with excellent working knowledge of Microsoft Office applications

Knowledge and experience in FX will be considered advantageous

A team player with excellent communication skills

Fluent verbal and written English (Additional languages are an advantage)

Basic CySEC certificate is an advantage

Ability to work in shifts and occasionally on weekends

Our Offer

Welcoming, young and multicultural team with approachable leadership

Ability to contribute to dynamic business at a growth phase

High level of autonomy, support of ideas and putting your expertise into the best practices for the company

Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders

Competitive remuneration, regular salary reviews and performance-based incentive schemes

Vibrant company life : from team activities to global celebrations

Journey to First Prudential Markets Ltd

Interview with People Function member (30 - 45 min) to assess match to our culture

Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations

Join our team and be a part of a professional, rapidly growing company operating in a multicultural environment!

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Onboarding Specialist • Johannesburg, Gauteng, South Africa