Account Manager (Remote)

Join to apply for the Account Manager (Remote) role at Core Code io .

A successful candidate should be flexible enough to handle a variety of duties that pertain to your firm and clients. Their main responsibility is to make sure a company’s customers are happy, so they continue to do business with the organization.

Responsibilities

• Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed.
• Building strong client relationships to maintain old business and acquire new customers.
• Collaborating with various internal departments to ensure they fulfill all customer requests.
• Resolving complaints and keeping track of all processes that pertain to the client’s desires.
• Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience.
• Collecting and analyzing data concerning consumer behavior to understand changing needs.
• By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

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