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Business Performance Analyst (CA(SA))

Business Performance Analyst (CA(SA))

Smith Garb & AssociatesJohannesburg, South Africa
3 days ago
Job description

🔑 Key Responsibilities

  • Conduct data modelling, operational reporting, and performance analysis across departments.
  • Perform process and systems reviews , document findings, and propose optimisation strategies.
  • Support change management initiatives to embed efficiency and accountability.
  • Partner with business units to evaluate productivity, profitability, and risk .
  • Prepare and present executive-level insights to guide strategic decision-making.
  • Collaborate closely with Marketing, Sales, Claims, Collections, Finance, IT, and Client Service teams.

⚙️ Exposure Across the Business

  • Marketing : Analyse lead acquisition, digital performance, and resource allocation.
  • Sales : Evaluate productivity and database segmentation.
  • Claims : Review turnaround times, costs, and process optimisation.
  • Finance : Oversee cost centre performance, budget monitoring, and spend analysis.
  • Collections & Retentions : Identify key retention drivers and efficiency gaps.
  • Client Service & IT : Improve engagement frameworks and system integration.
  • 👤 About You

  • Qualified CA(SA) essential .
  • Ideally Newly Qualified or with up to 2 years post-article experience .
  • Alternatively, a strong Audit Manager ready for a first move into commerce.
  • Highly analytical , commercially aware , and eager to understand how business operations drive results.
  • A self-starter who enjoys solving problems and driving performance improvement .
  • Excellent communication and interpersonal skills, comfortable engaging with senior stakeholders.
  • Experience in insurance, financial services, or a data-driven environment is advantageous.
  • 🌈 Why This Role is Exceptional

  • Broad exposure across every area of a high-performing business.
  • Direct mentorship from senior executives.
  • A true commercial launchpad for a CA(SA) ready to transition from audit into strategy and operations.
  • A collaborative, inclusive, and innovative work culture.
  • If youre a CA(SA) who thrives on business insight, strategic thinking, and continuous improvement this is your opportunity to make an impact where it counts.

    📩 Apply Today

    If youre a Newly Qualified CA(SA) or Audit Manager ready to move beyond audit and into a strategic, commercially focused role, wed love to hear from you.

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    Performance Analyst • Johannesburg, South Africa