Head Of Information Technology Rosebank

Job Description :

Head of Information Technology (IT) Department : Information Technology Reports to : Executive Committee (EXCO) Location : Rosebank, Johannesburg Employment type : Full-Time Role Purpose The Head of IT is a management role responsible for owning and evolving the company's group-wide IT landscape.

Role Purpose

The Head of IT is a management role responsible for owning and evolving the company's group-wide IT landscape. This includes refining and executing established strategies in infrastructure, systems, cybersecurity, data, and innovation. The role ensures continued alignment with the company's strategic objectives, enabling operational resilience, digital transformation, and scalable technology platforms.

Key Responsibilities

• Refine, develop, and execute IT, AI, cybersecurity, and data strategies in alignment with company business goals.
• Ensure confidence and stability.
• Advise EXCO on emerging technology trends, innovation opportunities, and risk mitigation.
• Advance digital transformation initiatives and support scalable growth across all operations.
• Maintain and enhance governance structures for IT decision-making and project oversight.
• Lead IT support operations, infrastructure management, software licensing, asset lifecycle, and procurement.
• Ensure effective onboarding / offboarding and management of end-user support and tickets.
• Maintain secure, high-performing infrastructure across HQ and ~80 retail fuel sites.
• Lead management of networks, servers, cloud platforms, and site-level technologies (e.g., CCTV, biometric systems).
• Enforce cybersecurity frameworks and ensure ongoing compliance (e.g., POPIA).
• Drive continued development of centralized reporting, semantic layers, and BI dashboards.
• Ensure data integrity, validation processes, and high-quality reporting across business functions.
• Deliver actionable insights for finance, operations, and EXCO.
• Manage and develop a cross-functional IT team including analysts, administrators, technicians, and project leads.
• Lead recruitment, coaching, and performance development.
• Build a culture of accountability, agility, and innovation.
• Oversee IT vendors and preferred service providers nationally.
• Lead annual budgeting, forecasting, and continuous cost optimisation.

Key Relationships

Reports to : Executive Committee (EXCO), with regular strategic reporting. Collaborates closely with senior leadership across all business units and operational areas. Plays a central role in connecting technology initiatives to every function of the business.

Qualifications & Experience

Bachelor's Degree in Information Technology, Computer Science, or related field. Minimum 8–10 years of total IT experience, with at least 5 years in a senior IT leadership role. Strong background in managing multi-site environments, systems integration, and vendor partnerships. Strong proficiency in : Azure, SQL Server, Microsoft , Power BI, automation platforms. Deep understanding of infrastructure, cybersecurity, data governance, and enterprise systems. Experience with tools such as SWIFT, SAGE, Smartsheet, QContact, Norm, and Splynx.

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