Engineering Key Account Manager

Network RecruitmentJohannesburg, South Africa

9 days ago

Job description

Job & Role Overview :

As an Engineering Key Account Manager , you will be responsible for managing and strengthening key client relationships to ensure satisfaction, loyalty, and ongoing partnerships. Youll coordinate internally with technical, delivery, finance, and project teams to ensure client requirements are met, while proactively handling contract renewals, preventing churn, and identifying opportunities for growth.

Experience & Skills Required :

Qualifications :

Matric / Grade 12 Essential
Relevant Diploma or Degree in Business, Commerce, or Engineering Essential

Experience :

5+ years in account management, client services or key account retention Essential

Proven success in contract renewals, client satisfaction, and commercial negotiation Essential

Experience in modular engineering, project lifecycle, or process equipment Advantageous

Key Responsibilities :

Build and maintain strong, trust-based relationships with key clients

Oversee contract renewals and retention strategies

Coordinate with internal teams to ensure seamless delivery and service excellence

Identify upsell, cross-sell, and value-adding opportunities

Monitor client satisfaction, renewal cycles, and service performance metrics

Resolve client issues promptly and professionally

Ensure accurate CRM reporting and documentation

Apply now!

If you have not had any response within two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future opportunities.

For more information contact :

Tumi Ndlovu

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Key Account Manager • Johannesburg, South Africa