Job Description Our client, a boutique provider of high-end, tailor-made travel and lifestyle experiences, is seeking an experienced and inspirational General Manager to lead their team and oversee daily operations.
This is a rare opportunity for a dynamic leader who is passionate about luxury service, operational excellence, and creating unforgettable guest journeys.
Role Overview
As General Manager, you will guide a multi-disciplinary team, ensure seamless delivery across all operational touch points, and drive sustainable business growth.
You will play a strategic role in shaping service standards, elevating guest experiences, and enhancing overall business performance.
Key Responsibilities
- Lead, inspire, and develop a high-performing team committed to exceptional service.
- Oversee reservations, operations, and premium transportation services with a focus on efficiency and guest satisfaction.
- Manage day‑day operations while driving profitability, performance, and long‑term growth.
- Build and maintain strong relationships with clients, partners, and suppliers.
- Ensure all guest experiences align with the brand's values and luxury standards.
Requirements
Minimum 3 years' management experience within luxury travel, experiential tourism, hospitality, or a related premium service environment.Demonstrated success in operational and financial management roles.Strong leadership and people‑management skills, with the ability to mentor, motivate, and guide teams.Excellent organizational, communication, and problem‑solving abilities.Commercial mindset with the ability to identify and leverage business opportunities.A passion for sustainability, cultural authenticity, and delivering meaningful, personalised experiences.#J-18808-Ljbffr