Job title : In-House Controller
Job Location : Western Cape, Cape Town
Deadline : November 14, 2025
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Purpose of the Job
Handling delivery and pickup consignments in a safe, professional manner according to company service standards to achieve the highest level of customer satisfaction through coordinating with the dispatcher and the express / domestic operations Team Leader / SupervisorJob Description
Key Responsibilities
Daily monitoring of all high profile accountsDaily capturing of POD’s and reconciliation of POD’sResolving of queriesCompiling reports on a daily basisTracking reports to be sent to clients on a daily basisPhysical work involved (loading of boxes etc.)Daily running of both the Operational and Admin responsibilities of the In-house siteManage and assist with all queries related to your client’s consignments, following up with the Aramex office, and also the appointed Accounts ManagerEnsuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbookDaily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is deliveredJob Requirements - Experience and Education
Matric (Grade 12)Must have a valid Code 08 Driverfs licence (Code 10 advantageous)Must have at least 1 years of experience in the Logistics IndustryLocal knowledge of areas and neighbourhoodKnowledge of e-mail etiquette (written communication)Computer literacy is essentialOwn reliable transport is requiredTransportation / Logistics jobs