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Job Title : Azure Cloud Engineer
About ACT
A forward-thinking technology company headquartered in the USA. We are committed to delivering secure, reliable, and innovative IT infrastructure solutions. As we expand our cloud operations, we’re looking for a skilled Azure Cloud Engineer to join our team on a contract basis. This role offers the opportunity to work on a variety of cloud infrastructure and support initiatives within a collaborative, agile environment.
Role Overview
As an Azure Cloud Engineer, you’ll play a critical role in the provisioning, monitoring, and maintenance of our cloud infrastructure, with a primary focus on Microsoft Azure . You will ensure high availability, performance, and security of cloud systems while collaborating across IT teams to support ACT’s operational goals.
Key Responsibilities
- Provision, configure, and manage cloud servers, storage, and networking across Azure (primary), AWS or GCP (secondary).
- Implement backup and disaster recovery strategies to support business continuity.
- Monitor and scale resources dynamically based on usage patterns and business needs.
- Track and optimize cloud spending through cost management strategies.
- Deploy, configure, and manage Azure Virtual Desktop (AVD) environments for peak performance and security.
Security Administration
Enforce and audit security policies across cloud platforms.Manage IAM policies, roles, and user access controls.Ensure compliance with industry standards (GDPR, HIPAA, SOC 2, ISO 27001).Support security incident response, vulnerability management, and apply preventative measures (firewalls, IDS, encryption).Troubleshooting & Support
Diagnose and resolve cloud performance and availability issues.Support deployment and runtime incidents in collaboration with development and infrastructure teams.Provide Tier 2 / 3 support for cloud services and applications.Troubleshoot and maintain AVD environments including connectivity, user access, and session performance.Maintain adherence to SLAs on issue resolution and reporting.Automation & Scripting
Automate cloud management using PowerShell , Python , and other tools.Implement Infrastructure as Code (IaC) using Terraform , ARM templates , or CloudFormation .Integrate cloud infrastructure with CI / CD pipelines for seamless deployment.Work closely with network, security, and development teams to ensure cohesive cloud operations.Document cloud configurations, processes, and procedures.Develop and maintain playbooks, runbooks, and technical documentation.Support internal teams with technical training on cloud solutions.Customer Service
Deliver outstanding support through clear, empathetic, and timely communication.Log and track support interactions, escalating issues where needed.Ensure alignment of support services with business goals and user expectations.Maintain detailed logs of incidents, resolutions, and system changes.Contribute to performance and incident reporting metrics.Stay up to date with emerging cloud technologies and best practices.Participate in training and knowledge-sharing sessions within the team.Required Skills & Experience
2–5 years of experience in cloud operations or IT infrastructure roles.Strong hands‑on experience with Microsoft Azure , including core services (VMs, Storage, Networking, AVD).Working knowledge of AWS or GCP is a plus.Proficiency in scripting (PowerShell, Python).Understanding of cloud networking (subnetting, firewalls, DNS, VPN).Familiarity with security best practices and compliance frameworks.Experience using Azure Monitor or equivalent cloud‑native monitoring tools.Demonstrated ability to troubleshoot complex infrastructure issues.Excellent communication and documentation skills.Education & Certifications
Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.Preferred certifications include :AWS Certified Solutions Architect – AssociateAny relevant DevOps or cloud security certificationsPersonal Attributes
Detail-oriented and technically sharp.Positive, collaborative, and customer-focused.Strong ownership and accountability in delivering results.Passion for continuous improvement and learning.Working Conditions
Must have stable internet connectivity and a suitable home working environment.#J-18808-Ljbffr
