Product Specialist

HollywoodbetsZA

8 days ago

Job description

Job title : Product Specialist

Job Location : KwaZulu-Natal,

Deadline : December 04, 2025

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Skill Set

Reporting

Communication

Strategic Thinking

Responsibilities

Maintain all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features and solutions

Provide overall leadership and direction in the development of betting platforms

Identifying new innovations and assessment of Competitors

Develop and drive software development project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases throughout implementation, providing timely reporting of issues that impact project progress and coordinating actions

Ensure enhancement of the Mobisite, Website, Syx, refer a Friend, TUV and other Company products and improving the functionality for the end users of these applications.

Evaluate consumer understanding and insights- Consumer experience with the Brand and possible enhancements where required

Competitor analysis reporting

Project lead all product testing before releasing to live environment

Market awareness and strong Relationship Management abilities

Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer / audit queries where appropriate, based on the nature of the query

Any other ad hoc duties that might be required

Communicating with departments to identify work shortfalls and areas where the development team can assist in improving work processes.

Assist and advise the developers and software architects on how an application should work, what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.

Conduct and supervise group testing of complete applications and software.

Identifying and eliminating the factors within the applications that may pose a risk to the business

Market research and product development.

New business ideas and improving current business work practices.

Involvement in making user manuals for system applications

Working closely with our betting traders and ensuring we maintain the desired GGR margins and implementing measures and strategies to correct instances where this objective is not met

Dealing with all betting related queries for clients

Analyzing risk and fraud related to the product

Analyzing the odds relevance and accuracy

Highlighting high risk or high spend / win clients

Defining functionality required front and back end of SyX and mobisite / web

Reporting on product performance and metrics

Assist with completion of the BRD for integration and enhancements

Perform testing on functionality and odds of all product releases

Key link between Software Development and the business

Negotiates commercials relating to the product

Creates BRD through collaboration with Betting Product Owner

Perform full cycle testing of product functionality and odds

Drive Marketing plans for the product within iBranch / retail

Ensure sufficient handover to Betting Product Owner before a live release

Review Contracts, looking for additional value or reduction in commercials

Setting up strategic meetings with partners to grow figures, implement strategies, add product

Dealing with compliance for GB approvals across all provinces

Qualifications

Matric

Degree / Diploma (Preferred)

Valid driver’s license and own vehicle (Preferred)

Reporting experience

Sports Betting knowledge

Sales / Retail / Business Development jobs

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Product Specialist • ZA

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