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Retail Store Manager (Luxury / High End Brands)

Retail Store Manager (Luxury / High End Brands)

EmporiumBoksburg, Gauteng, South Africa
30+ days ago
Job description

Retail Store Manager (Luxury / High End Brands) – POS25215

Location : Boksburg

Salary : R – pm + benefits

Minimum Requirements

  • Grade 12 or higher qualification
  • 2–4 years’ proven experience as a Retail Store Manager in a high-end store (Luxury items and High-End Brands and Products)
  • Previous experience managing staff, including performance management and disciplinary procedures
  • Fluent in English (both written and spoken)
  • Willing to work retail hours, weekends & public holidays (with time off in lieu)
  • Strong customer orientation and interpersonal skills
  • Solid financial understanding of retail profit drivers and expense control
  • Excellent planning, organizational, and delegation skills
  • Ability to work within a structured environment and apply company principles strictly
  • Experience training and mentoring new or junior staff
  • Strong administrative and reporting skills
  • Knowledge of stock control and inventory management
  • Effective communication with Head Office

Key Responsibilities (not limited to) :

Operational & Store Management

  • Oversee daily store operations to ensure smooth running of all functions
  • Complete, review, and submit daily reports (DMA)
  • Conduct regular floor walks to monitor standards and execution
  • Ensure compliance with company policies, procedures, and operational standards
  • Staff Management

  • Schedule and manage shifts
  • Allocate and delegate tasks to team members
  • Train, guide, and mentor staff
  • Enforce company policies, including performance and discipline when required
  • Drive staff development and succession planning
  • Financial & Administrative Control

  • Manage expenses within budget
  • Ensure accurate daily cash-ups and banking
  • Monitor returns, staff sales, and gift voucher usage
  • Control payroll submissions, HR reporting, and wages
  • Manage ad hoc payments and staff discounts
  • Monitor variable expenses to stay within budget
  • Stock & Merchandising

  • Oversee stock control, cycle counts, and adherence to schedules
  • Sign off stock received in the Goods Received Register (GRR)
  • Ensure proper stock rotation, merchandising standards, and loss prevention
  • Communication & Reporting

  • Maintain effective communication with Head Office
  • Customer Service & Performance Targets

  • Deliver excellent customer service
  • Achieve sales targets and monitor performance
  • Closing Date : 15 September 2025

    How to Apply

    If you meet the above criteria and are ready to advance your career, please send your updated CV to .

    Reference : Retail Store Manager Luxury – POS25215 (use as email subject)

    Note : If you do not hear from us within 21 working days, please consider your application unsuccessful. We ensure your personal data is securely stored in accordance with data protection regulations.

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    Retail Store Manager • Boksburg, Gauteng, South Africa

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