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Customer Care Liaison
Status StaffingWestern Cape, Claremont30+ days ago
Job type
- Permanent
Job descriptionMaintaining and strengthening relationships with existing customers Visiting customers daily Recording product descriptions on the client operating system and comparing them with relevant customer agreements Assisting the accounts department with monthly debt collections Promptly attending to customer care queries and taking necessary action Assisting operations staff when required Submitting completed weekly call reports Submitting a monthly updated client list Assisting the Consultant with administrative tasks (warehouse orders) and site visits Monday to Friday : 08 : 00 – 17 : 00
START DATE
A.S.A.P / Immediate
REQUIREMENTS :
- Professional and courteous demeanor with excellent communication skills in both English and Afrikaans
- Strong time management abilities, with a focus on meeting deadlines and completing tasks with attention to detail
- Knowledge of indoor plant care and maintenance would be advantageous
- Ability to work in a hands-on, proactive environment
- Computer literate with proficiency in Microsoft Word and Outlook
- Valid Code 8 Driver’s License and reliable vehicle for travel to various client locations across Cape Town (including CBD, Blouberg, Century City)
- In-depth knowledge of the greater Cape Town area
- Previous sales experience and the ability to engage with clients effectively
- Strong interpersonal skills and good manners in all client interactions
DUTIES :
HOURS :
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Customer Customer Care • Western Cape, Claremont