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Receptionist / Administrator

Receptionist / Administrator

University of Fort HareDurban, KwaZulu-Natal, South Africa
2 days ago
Job description

South Africa - KwaZulu Natal , eThekwini Central (Durban / Pinetown / Umlazi)

R 00

Our client is looking for a friendly people person Receptionist / Administrator to join their dynamic team at their Pinetown branch. The successful candidate will provide receptionist and administrative support to the Sales and Warehouse team.

  • Grade 12.
  • 2 – 3 Years’ experience in an administrative / internal sales role essential.

Minimum Requirements

  • Grade 12.
  • 2 – 3 Years’ experience in an administrative / internal sales role essential.
  • COMPUTER LITERACY

  • Intermediate knowledge of MS Office packages (e.g. Word, Excel, etc.).
  • Intermediate knowledge of ERP programs; Syspro highly advantageous.
  • PERSONAL ATTRIBUTES

  • Presentable with excellent verbal and written communication skills.
  • Ability to read, write and speak English well.
  • Excellent co-ordinating skills.
  • Ability to meet deadlines.
  • Ability to work independently, but also as a team player.
  • Be able to cope well under pressure.
  • Attention to detail.
  • Honest and reliable.
  • KEY PERFORMANCE AREAS : (Duties not limited to)

  • Operate the switchboard and transfer calls to the relevant parties.
  • Forward orders timeously to the internal sales administrators.
  • Assist internal sales administrators, processing of orders will be required – this would need direct liaison (via email, telephonically, etc.) between the sales force, customers, and company supply chain to complete all internal and external customer orders timeously and accurately.
  • Handling of customer queries should they arise, i.e. assisting Debtors with the retrieval of POD’s and or trip sheets.
  • Conversion of orders from picking slips to an invoice and to assist with the final dispatch
  • Process, i.e. trip sheets / manifests.
  • Provide regular feedback to clients and sales force regarding order fulfilment status.
  • Ensure all complaints are recorded properly and are closed out upon resolution with the customer.
  • Ad hoc administrative duties.
  • Handle email distribution to administrators.
  • #J-18808-Ljbffr

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