Utilities Management Administrator

Note : This role is with Matriarch, a Fedgroup partner company

About Us :

Matriarch optimises energy and property assets with advanced IoT technology, ensuring efficiency, sustainability and measurable returns. We deliver industry-leading Solar O&M and customised Utilities Management solutions, always keeping the client front of mind. By driving innovation, Matriarch empowers both clients and employees for long-term success in a rapidly evolving energy landscape.

Role Overview : The Utilities Management Administrator will take ownership of monthly billing processes, client reporting and maintain a high standard of professionalism in all aspects of the role.

Duties and Respnsibilities

• Run monthly billing operations across our diverse portfolio of properties
• Ensure a high standard of communication and accuracy in reports and interactions with clients
• Provide support in the management of queries and council reconciliations
• Monitor real-time usage data from energy to water via IoT platforms to detect trends, cost inefficiencies and anomalies for proactive intervention
• Leverage dashboards and visualisation tools to provide clients with transparent, live visibility into their utility consumption, enabling informed decision-making
• Ensure compliance with regulatory requirements, municipal billing processes and environmental standards
• Assit your team with energy audits, EPCs and energy balance studies
• Drive continuous improvement by staying updated on emerging technologies, industry best practices and operational efficiency
• Maintain data sources and ensure data integrity and quality

Qualifications and Experience

Qualifications

Experience

Skills and Competencies