Workspace Engineer (Mid-Level)

Global Company is looking for a Mid-Level Workspace Engineer to join their team.

SUMMARY :

The Workspace Engineer is responsible for designing, implementing, and supporting modern endpoint management solutions across the organization, with a primary focus on Microsoft Intune, Windows Autopilot, and SCCM-to-Intune migration. This role ensures secure, compliant, and efficient device lifecycle management, application deployment, and operational excellence for Windows endpoints. Workspace Engineer collaborates with global IT teams to drive standardization, automation, and continuous improvement in workspace technologies.

MINIMUM REQUIREMENTS :

Qualification in Information Technology, or related field (or equivalent experience)

Certifications such as Microsoft Certified : Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent

Familiarity with ITIL framework and service delivery processes

Experience with cloud migration projects and Office 365 migrations

Strong expertise in Windows 11 OS, Microsoft Intune, SCCM, Azure Active Directory, and Entra ID

Troubleshooting experience on end-user devices

Mobile application management policies

Management of Apple devices through Intune

Hands-on experience with device enrollment, compliance configuration, and application deployment in Intune

Proficiency in scripting languages (PowerShell preferred) for automation

Excellent problem-solving and troubleshooting skills

Strong communication skills; ability to work in a global, cross-functional team

Experience with endpoint security solutions and security best practices

Minimum 2–4 years in desktop engineering, endpoint management, or IT support roles

RESPONSIBILITES :

Device Enrollment and Compliance Configuration

Set up and test Intune enrollment methods (Windows Autopilot, BYOD, bulk enrollment)

Define, implement, and maintain compliance policies (encryption, password rules, antivirus, etc.)

Integrate conditional access with Entra ID (Azure AD) for non-compliant devices

Ensure all endpoints meet security baselines and compliance requirements

Application Management and Deployment

Inventory and rationalize SCCM-deployed applications prior to migration

Repackage and publish applications via Intune (Win32, MSI, Store apps)

Establish and maintain self-service app deployment through the Company Portal

Document and optimize application deployment processes

Windows Update Management via Intune

Transition Windows Update for Business (WUfB) policies from SCCM to Intune

Define update rings and deadlines for quality and feature updates

Monitor compliance, update success rates, and remediation through Intune reporting

Configuration Profiles and Security Baselines

Replace legacy GPOs and SCCM configuration items with Intune configuration profiles

Implement and maintain Microsoft Security Baselines for Windows, Edge, and Office

Regularly review policy drift and ensure alignment across device groups

Monitoring, Reporting, and Endpoint Analytics

Leverage Endpoint Analytics and Device Health reports in Intune for proactive maintenance

Build and maintain dashboards for compliance, patching, and enrollment health

Define and execute remediation workflows for non-compliant or unhealthy devices

SCCM Co-Management and Decommissioning

Enable co-management for pilot devices to ensure smooth policy handover

Gradually shift workloads (compliance, updates, apps) from SCCM to Intune

Plan and execute SCCM infrastructure decommissioning once all endpoints are fully managed by Intune

Collaboration, Documentation, and Support

Partner with global IT teams to standardize and optimize desktop solutions.

Provide training and support to local IT teams and end-users.

Create and maintain technical documentation and management reports.