No longer accepting applications
Head of IT Operations (CPT)
Datafin RecruitmentCape Town, Western Cape, South Africa5 days ago
Job descriptionBE accountable for managing the delivery of the IT Service Delivery, IT Infrastructure Management, Technical Architecture, IT continuity management and IT finance administration functions of a dynamic Financial Services Group seeking its next Head of IT Operations. You will collaborate with the Business in order to deliver these services in an effective and efficient manner, ensuring maximum access, availability and quality of the technology environments and services. The successful incumbent must possess a suitable Degree or Diploma, be ITIL Expert Certified or equivalent with a minimum of 5 years work experience managing IT teams, processes, governance and frameworks. Overall ownership, development and management of the processes, procedures and vendors. Accountable for the prevention, expedient recovery and resolution of IT problems and incidents through robust governance fully aligned with ITIL Service Management principles. Deliver changes and releases to the IT environment in a manner that ensures continuity to the business. Constantly monitor and improve performance against Service and Operational Level Agreements. Effective handling of escalations on priority incidents. Evolve the maturity of the Service Management, Technical Architecture and Continuity functions in line with an agreed strategy. Technical System architecture, solution planning, legacy / obsolescence renewal. Strategy and Roadmap planning with team Service Manager and Technical SMEs. Responsible for the identification, escalation and mitigation of risks. Ensure a culture of continuous service improvement in teams and vendors. Management of internal and external relationships. Stay abreast of developments in the market to ensure best practices that support the business in its strategic objectives. Ensure integration with Regional and Group governance requirements as is appropriate. Ensure the optimal performance, succession and engagement of teams. Ensure alignment of priorities and assist Managers / Technical leads with detailed planning. IT Infrastructure / Operations budget management. Set goals, define KPIs, and manage performance in line with business strategy. Drive continuous improvement initiatives within and across teams. IT Contract Management and reviews. Facilitate training and development. Relevant Degree or Diploma. ITIL Expert certificate or equivalent. Minimum of at least 5 years’ experience in managing IT teams, processes, governance and frameworks. Significant IT Operations Management experience. Project Management experience. Experience in the Financial Services industry. Initiative / Proactivity. Leadership skills. Deadline driven and highly motivated. Written communication. Innovation. Problem Analysis. Teamwork & Partnering. Relationship Building. ICT jobs
Job title : Head of IT Operations (CPT)
Job Location : Western Cape, Cape Town
Deadline : November 21, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
ENVIRONMENT
DUTIES
REQUIREMENTS : Qualifications –
Experience / Skills –
Advantageous –
ATTRIBUTES :
#J-18808-Ljbffr
Create a job alert for this search
Head Of It • Cape Town, Western Cape, South Africa
Related jobs
YOUR strong leadership, communication & excellent problem-solving ability is sought to fill the role of a Senior IT Manager joining the team of a leading Service & Technology provider based in the ...Show moreLast updated: 8 hours ago
YOUR strong leadership, communication & excellent problem-solving ability is sought to fill the role of a Senior IT Manager joining the team of a leading Service & Technology provider based...Show moreLast updated: 30+ days ago 
%20Ltd)
- Promoted
IT Manager
Callforce DirectCape Town, South Africa The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and se...Show moreLast updated: 30+ days ago
- Promoted
IT Manager
HR GenieConstantia, South Africa This is a senior, full-time position reporting to the Head of Brand and Marketing.You will be expected to collaborate across various teams.
The IT Manager is responsible for overseeing and maintaini...Show moreLast updated: 11 days ago
- Promoted
Head of IT – Cape Region
Callforce DirectCape Town, South Africa Full-time | Some after-hours support required.The Regional Head of IT for Cape Town is responsible for managing and supporting all IT operations within our Cape town offices, while supporting the b...Show moreLast updated: 30+ days ago
- Promoted
IT Solutions Manager
Huawei Africa LtdCape Town, South Africa Huawei is looking for a IT Solution Manager to join our team and drive IT solutions sales, customer engagement, and strategic growth.
If you have a passion for technology, customer success, and busi...Show moreLast updated: 30+ days ago
- Promoted
Head of IT Operations (CPT)
Datafin RecruitmentCape Town, ZA Job title : Head of IT Operations (CPT).Job Location : Western Cape, Cape Town.BE accountable for managing the delivery of the IT Service Delivery, IT Infrastructure Management, Technical Architect...Show moreLast updated: 11 days ago
- Promoted
- New!
Senior It Manager (Cpt Remote)
Datafin It RecruitmentWorkFromHome, Western Cape, South AfricaRemote
- Promoted
IT Technical Team Lead
HR GenieBellville, South Africa IT Technical Team Lead In-House Infrastructure & Networking Expert.We are seeking a highly skilled, hands-on IT Technical Team Lead who excels in internal infrastructure builds, troubleshootin...Show moreLast updated: 30+ days ago
- Promoted
IT Manager (Hospitality)
The Legends AgencyCape Town, South Africa Drive Technological Excellence Across Hospitality Operations.IT Infrastructure | Hospitality | Cape Town Area.My client is a leading South African hospitality group known for delivering exceptional...Show moreLast updated: 30+ days ago
- Promoted
Head of IT Operations (EE ONLY)
Datafin IT RecruitmentCape Town, South Africa BE accountable for managing the delivery of the IT Service Delivery, IT Infrastructure Management, Technical Architecture, IT continuity management and IT finance administration functions of a dyna...Show moreLast updated: 30+ days ago
- Promoted
Senior IT Manager (CPT Remote)
Datafin IT RecruitmentCape Town, South AfricaRemote
- Promoted
Head of IT & Digital Transformation
Pronel PersonnelCape Town, South Africa Our client is looking for an experienced and forward-thinking Head of IT and Digitalisation to lead their technology strategy, drive digital transformation, and ensure the smooth operation of all I...Show moreLast updated: 15 days ago
- Promoted
- New!
IT Technical manager- Cloud Technologies / Leadership Role
HR CorporationCape Town, Western Cape, South Africa IT Technical Manager, Cloud Technologies.Microsoft Azure (IaaS, PaaS, hybrid integration) and Microsoft 365 (identity, collaboration, security).
SentinelOne (deployment, configuration, monitoring, i...Show moreLast updated: 8 hours ago
- Promoted
Head Of AD Tech
Media24 LtdCape Town, ZA Job Location : Western Cape, Cape Town.We’re looking for an innovative Head of Ad Tech to lead our advertising technology strategy and drive innovation in the rapidly evolving advertising lan...Show moreLast updated: 19 days ago
- Promoted
Head of Operations (Online / Forex Trading Company)
Charm RecruitCape Town, South Africa This is a full-time on-site role for a Head of Operations located in the City of Cape Town.The Head of Operations will oversee the daily operations of the South African office, ensuring efficient a...Show moreLast updated: 30+ days ago
- Promoted
- New!
Head Of It & Digital Transformation
Pronel PersonnelCape Town, Western Cape, South Africa Our client is looking for an experienced and forward-thinking Head of IT and Digitalisation to lead their technology strategy, drive digital transformation, and ensure the smooth operation of all I...Show moreLast updated: 8 hours ago
- Promoted
Head of Ad Tech
Mindworx ConsultingCape Town, South Africa Strategic leadership and vision : .Develop and execute a comprehensive ad tech strategy aligned with business growth objectives and revenue targets.
Drive innovation through AI, machine learning, and ...Show moreLast updated: 22 days ago
- Promoted
Head of Operations (Western Cape & Eastern Cape)
WasteplanCape Town, South Africa The Head of Operations will be responsible for overseeing and optimizing the day-to-day operational activities of our waste management business.
This role requires a strategic thinker with a hands-o...Show moreLast updated: 3 days ago
- Promoted
IT Manager
Mayfly Agri (Pty) LtdStellenbosch, South Africa Minimum requirements for the role : .Must have a relevant tertiary IT qualification.Minimum 3 years relevant experience.Must have experience in managing IT operations, MSP relationships, or technolog...Show moreLast updated: 9 days ago