Technical Sales Specialist (Presales) - Print & Projection
EpsonJohannesburg, ZA8 days ago
Job descriptionThe Technical Sales Specialist is responsible for providing high-level technical sales expertise to the local sales teams, customers and channel partners. Understands the customer requirements to align and put them in scope with Epson’s product portfolio to provide solutions meeting and exceeding customer needs. Feeding back the market needs / trends to the business for future product development cycle. Engage and build relationships with customers, channel partners and their technical representatives early in the sales cycle and throughout the sales process to understand their business needs and solution objectives. Develop an understanding of customer requirements and formulate a product / system proposal based on the company’s sales strategy and product potential. Delivering more value to the customers at better margins through optimally defined solutions. Manage the technical discussion / negotiation process with the customer and any linked external service provider. Work with Central BU to execute strategy and feedback market information for future product planning, RFI / RFP / Tender contribution / input Manage customization and integration projects as required Manage Beta tests prior to launch with selected customers and resellers Provide 2nd line troubleshooting to customers and channel partners. Provide an in-depth understanding of new products, software and drivers for the purpose of supporting customers Provide Technical Support expertise and demonstrate equipment at sales exhibitions and events. Support local sales team, customers and channel partners with product information and updates in line with launch and product life cycle Manage the demo inventory for demo / seeding; support demos and exhibitions. Computer Science graduate / Technical Support Engineer background Technical product / market experience gained in a similar industry Numerate, analytical and logical approach to problem solving Use of innovative approach to optimize reports and analysis Understanding of Project Management processes Fluent in written and spoken English Excellent ability to communicate on technical and commercial level (verbal & written) Ability to work in a matrix structure Computer literate with knowledge of MS-Windows, Networking, MS-Office, 3rd Party driver / software Good knowledge of Operating Systems (including mobile) Software & Hardware testing Troubleshooting & Diagnostics Exhibition / Event setup & support Colour management knowledge Colour matching knowledge incl. Profiling Understanding of finishing requirements Knowledge of RIP software Sales / Retail / Business Development jobs
Job title : Technical Sales Specialist (Presales) - Print & Projection
Job Location : Gauteng, Johannesburg
Deadline : November 24, 2025
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Technical Specialist • Johannesburg, ZA
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