Head of Retail

LevelUP HCS City of Cape Town, Western Cape, South Africa

Head of Retail

We are seeking a visionary leader to spearhead our clients Retail, Direct to Consumer (D2C), and Business Development division. This role offers the opportunity to drive strategic growth, inspire a diverse team, and shape the future of our business across multiple channels.

Key Responsibilities :

• Develop and implement innovative strategies to propel long-term growth across retail stores, e-commerce platforms, corporate customers, and new business opportunities.
• Foster a culture of excellence, ensuring alignment with company goals and values.
• Deliver exceptional sales and profit performance, driving customer satisfaction and loyalty.
• Collaborate with cross-functional teams to design and execute impactful marketing plans, leveraging the latest trends and technologies.
• Optimize operations to ensure seamless customer experiences and efficient business processes.
• Mentor and inspire a high-performing team, fostering a culture of continuous learning and growth.
• Develop and implement comprehensive training programs to enhance leadership and product knowledge.
• Spearhead projects that drive process improvements and system enhancements.
• Liaise with international partners and external experts to stay ahead of industry trends.

What We’re Looking For :

What We Offer :

Seniority level

Director

Employment type

Full-time

Job function

Business Development, Sales, and Supply Chain

Industries

Retail, Food and Beverage Manufacturing, and Hospitality

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