SUMMARY :
Must have Retail Experience
POSITION INFO : JOB PURPOSE
Learning how to provide excellent customer service to clients, perform all activities
associated with selling, stocking and ordering merchandise. The incumbent is target driven
in order to reach maximum sales.
KEY TASKS
Shop / Store Maintenance :
- Participate in the day-to-day running of the store
- Ensure the store and displays are clean and tidy at all times
- Assist in receiving deliveries, unpacking and re-shelving or storing stock on manager’s instruction
- Replenishing shelves
- Assist with regular stock checks and stock takes
- Assist in changing displays of shop stock
- Being vigilant at all times and help minimize stock loss
Sales / Transactions :
Assist in operating the till and accurately handling cash / card transactions under Manager’s supervision or instructionAssist with cashing up proceduresMeeting sales targets on a daily / weekly / monthly basisCustomer Service :
Assisting customers with locating merchandise, offering advice, answering queries
or concerns
Keeping up-to-date with product knowledge
Informing the public of any sales or new stock
Constantly update customer base
General :
Refer any issues regarding customer care to the Store ManagerHousekeepingAdhere to Health and Safety practices / codesAdhere to Company policies and proceduresAny adhoc duties as required from time to timeKNOWLEDGE, SKILLS AND ABILITIES
Knowledge
MatricBasic knowledge of arithmeticSkills
Good communication and presentation skills (written and verbal)Good problem-solving skills and a creative approach for new ideas