Service Technician – Drives & Soft-Starters

Service Technician – Drives & Soft-Starters

• Permanent
• Posted 2 months ago
• Applications have closed

SFG Engineering

Job requirements :

Matric

A recognized and relevant qualification (Electrician or technician + N5 / T3 / S3 / S4 National Diploma : Electrical Engineering Heavy Current / Light Current) or related experience.

At least 3 or more years work experience specifically related to VSD and Soft Start service and repairs.

Experience in Control Systems and / or Process Engineering and / or Power Electronics and / or Instrumentation is an advantage.

Computer literacy.

Job responsibilities :

Technical Support for the Drives & Automation business.

Repairs and Warranties.

Repair of drives and soft-starters as well as co-ordination of warranties.

Receive, analyse and repair of faulty units (Goods Returned Notes)

Compile reports to the clients in writing and keeping proper record of repairs and returns.

Prepare and submit warranty claims on company.

Keep record of all warranty claims.

Conduct modifications to switchgear when necessary.

Assist with drives spares stock control and warehousing.

Administration of the service center.

Create and keep up to date a set of master technical files for each product.

Maintain ISO requirements.

Assist with customer quotations when required.

Create and update department’s monthly technical reports

Provide 24-hour technical support for the Drives & Automation business.

Receive, analyse and repair of faulty Drives and Soft Starters.

Report to the client in writing and keeping proper record of repairs and returns.

Prepare and submit warranty claims on company.

Keep record of all warranty claims.

Telephonic support for customers, branches and sales engineers.

Onsite support for customers, branches and sales engineers.

Site meetings.

Internal sales technical support.

Problem evaluation on specific applications where equipment is used.

Analyse and draw schematic diagrams.

Attend to breakdowns or commissioning on site as and when required – This may require travel away from home, after hours and also sleeping away from home as well as cross border support and travelling when necessary.

Commission and testing of panels at company or at other Panel Builders.

Technical after hour’s standby

Specific Requirements / Additional information

A legal driver’s licence.

Must be able to read, write, speak and understand the English language.

Must be able to communicate clearly and concisely, orally and in writing, including formal communications and making presentations.

Must possess the ability to make independent decisions when circumstances warrant.

A sense of urgency with a strong customer service orientation.

Willingness and freedom to travel extensively, including frequent overnight stays away from home base.

Hard working, resourceful, ambitious and have excellent business acumen

Out of the Office. Position requires out of town travel.

Is subject to work beyond normal working hours, evenings, weekends and holidays should the need arise.

Attends and participates in continuing educational programs designed to keep you abreast of changes in your profession.

Related Jobs