Regional Pharmacy Operations Manager | Western Cape Coastal
Mediclinic is an international private healthcare services group with divisions in South Africa, Switzerland, Namibia and the United Arab Emirates. The Group focuses on providing specialist-orientated, multidisciplinary services across the continuum of care. The role leads, optimises, and standardises pharmacy operations across the division, ensuring regulatory compliance, performance efficiency, and clinical quality. It drives pharmacy governance, system and process compliance, and contract compliance while supporting retail optimisation and pharmaceutical advisory functions.
Responsibilities
- Pharmacy Governance : Develop and enforce policies, procedures, and standards to ensure regulatory compliance and quality.
- Operations Optimisation : Implement and drive the pharmacy operational strategies that improve efficiency, optimise inventory management to reduce costs, and enhance service delivery.
- Pharmacy Advisory & Management : Provide clinical and operational advisory support to internal pharmacy teams and senior stakeholders.
- Retail Practice Optimisation : Ensure excellence in patient-facing pharmacy services through process refinement and team development.
- Contract Compliance Management : Manage and monitor pharmacy-related vendor contracts to ensure adherence and optimal outcomes.
- Pharmacy Reporting & Analysis : Generate and analyse pharmacy data reports to inform decision-making and continuous improvement.
- Standardisation, Control & Advisory : Drive consistency in pharmacy practices across the region, incorporating best practices.
- System Management : Oversee pharmacy system use, upgrades, and staff training to ensure operational integrity.
Education
Essential Education
Bachelor of Pharmacy (BPharm)Desired Education
Master’s in Pharmacy, Public Health, or Business AdministrationCertification in Lean Six Sigma or project managementExperience
Essential Minimum Experience
Minimum 7 years’ experience in pharmacy practice, with at least 3 in an operational leadership role.Demonstrated success in managing multi-site pharmacy operationsExperience with pharmacy systems and reporting toolsDesired Experience
Private healthcare sector backgroundExperience in change management and contract / vendor management and materials managementJob Skills and Knowledge
Pharmacy Regulatory & Clinical KnowledgeOperational managementData Analysis & ReportingContract ManagementPharmacy Information Systems (e.g., SAP, Rx)Retail Pharmacy PracticesCommunication & Stakeholder EngagementProject ManagementLeadership & People ManagementDetails
Seniority level : DirectorEmployment type : Full-timeJob function : OtherIndustries : Motor Vehicle ManufacturingReferrals increase your chances of interviewing at Mediclinic. Get notified about new Pharmacy Operations Manager jobs in Stellenbosch, Western Cape, South Africa.
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