Job title : Leads Consultant : Sanlam Direct Cape (PG 6)
Job Location : Western Cape, Bellville
Deadline : December 10, 2025
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What will you do?
The core focus of this role is generating quality sales opportunities for the Distribution channels.Key responsibilities for this role are;
Achieve the minimum production norms & targets setQuality outbound calls to clients with the aim of creating quality sales opportunitiesAdhere to the quality standards of the Sanlam Direct CCCRecord client information and requests on the Sentrix systemHandle and appropriately refer customer complaints and objectionsWhat will make you successful in this role?
Qualification & experience
Matric (or equivalent qualification)Call Centre experience (Outbound would be an advantage)Previous financial services experience will be advantageousMinimum 3 years Call Centre experienceKnowledge and skills
MS : Office (Excel, Word, PP, Outlook)Knowledge of SentrixCore Competencies
Cultivates InnovationClient FocusDrives ResultsCollaboratesFlexible and AdaptablePersonal Attributes
Plans and AlignsCommunicates EffectivelyAction OrientatedOptimising Work ProcessesTreating Customers FairlyCustomer Service jobs