Business Performance Leader

Purpose of the role

The Business Performance Leader (BPL) plays a pivotal role in driving profitable performance and enabling a strong performance culture. This role combines financial leadership, operational control, and business performance analysis to ensure efficient daily operations and long-term growth. The BPL provides accurate reporting, forecasts, and insights, while guiding department managers and teams to achieve their KPIs. The position requires a strong finance and analytical background, preferably with retail experience, to influence strategic planning and decision-making.

Main responsibilities :

Financial Management & Control

• Review and interpret financial performance with a focus on the Profit & Loss (P&L) statement, ensuring accuracy, understanding key drivers, and identifying risks and opportunities to improve store and departmental results
• Lead the budgeting and forecasting process, providing rolling forecasts and scenario modelling.
• Monitor and control OPEX and CAPEX, approving purchase orders and ensuring adherence to budgets.

Conduct detailed variance, trend, and gap analysis to highlight risks, opportunities, and performance issues.

Establish and enforce internal controls to safeguard company assets, ensure accuracy, and prevent fraud.

Advise on strategies for cost reduction, revenue enhancement, and investment decisions.

Performance Leadership & KPIs

Coaching, Training & Capability

Operational Execution & Process

Stock, Shrinkage & Supply Chain

On-Site Services Oversight

Strategic & Store Support

Align store-level initiatives with regional performance priorities.

Change Management