Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, OR equivalent practical work experience and certifications
A minimum of 2-4 years of experience in an IT Support, Desktop Support, or Help Desk role
Proven expertise in troubleshooting and supporting Windows 10 / 11 and Microsoft 365 (Exchange Online, SharePoint, Teams
Solid understanding of TCP / IP networking fundamentals (DNS, DHCP, Subnetting, routing)
Experience supporting mobile devices (iOS and Android) and managing device deployment.
Excellent problem-solving, diagnostic, and communication skills (written and verbal)
Ability to work autonomously and manage time effectively to prioritize multiple service requests
Consultant : Michelle Du Toit - Dante Personnel East Rand
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It Support • Alberton, South Africa
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